Data Reconciliation Specialist - Medford, MA

Call Center / Dispatch / Reservationist / Scheduler Medford, MA


About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

a Reconciliation Specialist(s)
The Data Reconciliation Specialist will review service data in the ADEPT system (or other designated Dispatch & Scheduling system) for accuracy and completenessThe Data Reconciliation Specialist will report to the Quality ManagerDuties and responsibilities include: 
  • Reviewing service data in the ADEPT system (or other designated Dispatch & Scheduling system), paying particular attention to trip coding 
  • Reviewing TRAC performance data from the telecommunication system  
  • Identifying questionable or incorrect data in either of the two systems mentioned above, and working with operations staff to make corrections as appropriate 
  • Working collaboratively with the Operations Reporting & Performance Analyst to ensure reports are accurate and reflect operational performance 
Qualifications of the Data Reconciliation Specialist include: 
  • High school diploma or GED 
  • Previous experience in a data analysis role at a medium or large firm with large data sets 
  • Demonstrated ability to work independently 
  • Strong computer skills, with a particular focus on Excel and SQL proficiency 
  • Strong attention to detail 
  • Strong communication skills (written and oral)

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
    Drug-free workplace
    If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
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