Dispatch Supervisor

Operations Support Hamden, CT


About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.  
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ  
We are Now Hiring a Road Supervisor in Hamden, CT!   
Transdev is proud to offer:  
  • $25.00/HR
  • Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.   
  • Paid time off & vacation 
  • Ensure the dispatching boards are correct and keep them updated
  • Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups
  • View and edit trips, using correct vehicles and drivers
  • Be able to geographically locate drivers at all times
  • Reassign trips as necessary to accommodate maintenance and trip demands
  • Document schedule changes and route coverage
  • Ensure timely performance of all trips by monitoring driver routes periodically
  • Ensure proper radio and 10-code use
  • Document all driver call outs, including early and late starts, and early and late finish
  • Communicate cancellations and trip changes to drivers and Management
  • Assist drivers in finding locations
  • Keep an accurate record of incidents and accidents and make sure to document in dispatch log and follow up with immediate supervisor
  • Assist drivers and notify proper authorities in the event of accident
  • Inform maintenance department of any road service calls
  • Drive when needed to cover a route or bringing buses to dealers, etc.
  • Assist in handling attendance sheets.
  • A high school diploma or GED (Some college preferred)
  • CDL Required 
  • Prior transportation scheduling, dispatch, or routing experience preferred
  • A minimum of two years supervisory experience
  • The ability to communicate effectively both orally and in written form with all levels of personnel
  • To demonstrate great attention to detail
  • Knowledge of local geography
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.  
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.   
Drug-free workplace  
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen.    
California applicants: Please Click Here for CA Employee Privacy Policy.