Road Supervisor
Description
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video .
In Ft. Bend, Texas we operate the County transit system. Your job will be to monitor, train and observe drivers performing service on routes and to ensure safety and friendly customer service by those drivers. You will be using computerized state of the art tools to monitor and track road observations, credentials, safety investigations and training.
Transdev is looking for a road supervisor that will become part of a successful and established team who operates service in a new state of the art transit center. As a road supervisor you will be an integral part of daily operations. Working with dispatchers, operations, and safety to deliver safe on time service to the citizens of Fort Bend County. This position also responds to customer and team inquiries, operates inside the office and on the road, and works a flexible schdule. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, First Transit is looking for you!
Become A Road Supervisor for Transdev!
Transdev is looking for a Road Supervisor! Our road supervisors are an integral part of daily operations. Road Supervisors assure all routes are completed in compliance with safety procedures. This position also monitors and coaches bus drivers. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, First Transit is looking for you!
Our Road Supervisors will enjoy:
- Competitive Pay
- Tremendous career advancement opportunities due to a strong presence globally
- A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan
Our Road Supervisors are responsible for:
- Auditing service, routes and road conditions and recommends alternate routes to dispatch as appropriate.
- Monitoring and coaching operator performance and behavior; models passenger interaction skills, coaches operators in use of time, checks and instructs periodically on proper revenue, transfers and farebox data collection, and recommends training or retraining, as appropriate to ensure compliance with safety policies.
- Investigating accidents, incidents, disputes, and disturbances as assigned, in accordance with policy, and in conjunction with involved authorities.
- Conducting time point and passenger load checks to ensure schedule and route efficiency.
- Writes reports regarding service disruptions, security incidents and operator performance/behavior in accordance with policies and procedures. May assist operators in filing of reports.
- Assists in the processing and follow up of customer service complaints and requests.
To qualify as a Road Supervisor, you’ll need:
- A High School Diploma or GED
- Ability to obtain a CDL license
- Supervisory experience required
- Ability to communicate effectively orally and in writing
- Ability to manage time effectively and work in a diverse environment
- Ability to adapt to changing situations and willingness to help in a variety of situations
- Ability to make quick decisions and work under pressure effectively
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
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