Assistant General Manager
Description
Assistant General Manager – Transit
NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements will be considered.
About Transdev:
Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com
About the Position
Become a part of our Transdev team as an Assistant General Manager in Orlando, FL. This position assists the General Manager in supervising daily operations. The Assistant General Manager monitors employee performance, identifies safety issues, and addresses operational needs. We hire individuals who make safety and customer service their top priorities. We are looking for you if you have the drive, confidence, and determination to succeed!
Responsibilities:
- Monitors Operations for Compliance:
- Supervise road operations and staff to ensure on-time, safe, and consistent performance in compliance with client contracts, CBA, and company standards.
- Ensure shuttle drivers comply with all licenses, IDs, appearance, contact, schedule, and hygienic standards.
- Regularly ride buses to perform driver ride checks, review safety procedures, and ensure equipment is in place.
- Perform safety engagements and ensure operations run on schedule and meet requirements.
- Track trip performance to ensure on-time performance, route adherence, and routine safety measures.
- Regularly visit all parking lots and garages to ensure operational and safety compliance.
- Anticipate and manage weather and crisis situations in coordination with the management team and weather/crisis plan.
- Coaches Subordinates:
- Counsel, coach, and supplement training for drivers, field operations supervisors, and dispatchers.
- Perform daily ride checks and safety engagements.
- Regularly inspect holding lots and all buses/vehicles to ensure proper parking, use of the Geotab tagging procedure, cleanliness, and vehicle shutdown when not in use.
Continually observe and correct employee uniform and certification requirements, including proper wearing
Qualifications
- 3-5 years as an Operations Manager or Assistant General Manager role.
- 3 years of experience in airport shuttle service
- Possess of the ability to obtain a FL CDL
- Ability to perform the duties of the GM, Supervisor, Shuttle Driver, Dispatcher, and Administrative Staff.
- Must be a self-starter able to obtain successful results without supervision.
- Must have good communication skills.
- High school diploma or equivalent; bachelor’s degree preferred.
- 2 years of transit supervisory or management experience preferred.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time and be able to pass a drug screen and background check.