Metropolitan Transportation Authority Careers

Description

• Develop detailed databases, creating standardization and compatibility of various data sources.  Databases must contain current detailed train profiles of every revenue train and various data tables depicting every aspect of risks to achieving a goal of 100% on-time-performance and fare collection.
• Position responsible for continuously improving analytical processes by automating routine ETL (Extract, Transform, & Load) tasks, building parameterized queries and templates for repeated reports, and creating mapped libraries to accelerate monthly and annual reporting.

• Data Sources; TDR Train Delay Recording System, Data Warehouse Replacement Train Delay Power-BI Dashboard, OBTIMS Management Console System, Mobile Ticket Hub,  Peoplesoft, CTAMS/Kronos, Crew Management TEAMs system, SAFER system extracts, Yard Tower Toxicology Data Hub, Quality Train Ride Data Hub, Service Planning Data Extracts (GO Extracts, Crew Book Extracts, etc.), MTA Corporate Train Crew Observation Logs, Train & Track Events Board Downloads, TPSS, Crew Management TEAMS System, RSA Archer System, Percipio, AVLM, OSA Text Extract, Hyperion, etc.
• Analyze the impact of new data capture tools, both customer facing and internal, with a focus on identifying actions to optimize performance.
• Manage and oversee data collection and dissemination of operating statistics on daily, weekly, monthly, and annual basis. Develop reports focusing on key statistics, based on daily detailed review of train performance logs.
• Create ad-hoc reports for high-visibility reports on operational data trends and analysis as needed.  Answer statistical questions as they arise by Department management employees.
• Build & maintain sources of automated calculation.  Design & build templates to be updated by Management & Administrative personnel that will automatically provide & produce trend analysis, various reporting tools with multi-functional abilities.
• Position is responsible for analyzing and overseeing the analysis of various Service Planning extracts. Manpower analysis is required for every General Order/Crew Book to produce headcount, straight-time and overtime forecasts for every crew book position. This requires building analytical models and queries that translate service plans into staffing need projections used to inform operational planning and labor budgeting.
• Position acts as the analytics liaison between Transportation, Service Planning, Payroll, MTAHQ and OMB. Responsible to tailor data extracts and analysis for different governance needs, ensuring data quality and security, and supporting audit and compliance inquiries.
• Manage all aspects of Transportation’s Auditing Processes. Audit, monitor, and manage the examination and testing of all LIRR Transportation processes and outputs to ensure compliance with all LIRR Corporate Policies & Procedures, Transportation Policies & Procedures, Collective Bargaining Agreements, FRA Regulations, and NYS Labor Laws.
• Manage & oversee MTA-LIRR’s Risk Mitigation Program – Managing all stages of the annual Vulnerability Assessment Control Testing Program.
• Provide corrective actions for identified deficiencies, risks and/or vulnerabilities.
• Position must provide, schedule and manage essential operations support to Transportation Train Operations, playing a critical role in ensuring the continued safe & efficient movement of trains across the system.
• Providing on-site platform assistance and customer support at major terminals including Jamaica Station, Penn Station, Grand Central Madison, and outlying terminals during service disruptions, major schedule changes or special events.
• Staffing the Incident Command Center (ICC) and Movement Bureau during weather events or service disruptions to maintain accurate, real-time reporting.
• During weather events tracking and reporting conditions affecting operations, such as switch issues, arcing, snow accumulation, and impacts from hurricanes or severe weather (e.g., downed poles, wires, or trees), and maintaining accurate yard and right-of-way status.
• Providing extended coverage and coordination for major LIRR events, including the Belmont Stakes, U.S. Open, and Cannonball service, as well as other planned or unplanned service impacts. Supporting operational managers in the field through loading, direct communication via radio, use of train keys, hand signaling, and ensuring the protection of LIRR equipment.
• Manage all aspects of LIRR Trainmen CBA’s Appendix Y.
• Cell Phone, OBTIMS issuance, troubleshooting, collection & dissemination.
• Manage all equipment and usage problems regarding malfunctioning lost, stolen or damaged equipment. Inventory tracking & replacement. Collect & return equipment from separated employees ensuring proper procedures are carried out & all required operational documentation.
• Calculate required reimbursements & coordinate with the Controller’s Office to recoup funds as necessary.
• Conducts Train Rides during elevated Risk Mitigation Levels.
• Reports to Yards & outlying Terminals to discuss Risk Mitigation with train crews during elevated levels of Risk Mitigation upon Sr Mgmt Request.
• Manage LIRR Transportation Crew Screen System.
• Conduct Field Visits To Troubleshoot Monitors & Audit Equipment.
• Produce Operational Slides For Train Crew Review.
• Collaborate With Train Operations Managers Monthly For Seasonal Crew Outreach via.
• Manage all aspects and ensure compliance with LIRR Trainmen CBA’s Article 12. Oversee the LIRR Transportation Department’s Uniform Ordering Process, ensure all required notifications are distributed, test the ordering system to troubleshoot issues reported by Train Crews. Manage & distribute to Train Crews (Test Team) replacement garments outside of normal ordering period.  Ensure necessary overstock is on hand at all times.
• Position is responsible for Managing the Transportation Department’s budget (operating and reimbursable) including documenting all financial analysis and full coordination of Transportation hiring plans in support of corporate and department goals.
• Position is responsible to ensure proper documentation is in place for all required budget and administrative functions for the Transportation Department.
• Select, develop and motivate personnel within the department.Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review direct reports and approve performance appraisals. Promote safe work practices and provide safe working conditions.Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
• Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example.
• Provide operational assistance during major service disruptions.
• Perform other assignments as requested by Senior Management.
• If an applicant is Engine Service Qualified (ESQ), maintaining a valid Locomotive Engineer Certification and is not on the active-duty Locomotive Engineer roster, they will be required to provide Engine Service coverage during Engine Service manpower shortages.

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Business, Finance, Management, Public Administration, Information Technology, Mathematics, Computer Science, Accounting or related field. Demonstrated, directly related, equivalent experience and education may be considered in lieu of the degree requirement. 
• In lieu of a Bachelor's Degree, a candidate may be chosen if (s)he possesses a HS Diploma and a minimum of 10 years' demonstrated LIRR Transportation experience, 3 of which must be demonstrated operations support managerial experience (e.g. Transportation Administration, Transportation Budgets, Transportation Operating Statistics & Data Analysis. 
• Minimum 7 years of progressively responsible, combined experience in the areas of human resources, audits/internal controls, budget, statistical analysis, payroll, employee development, collective bargaining agreements, procurement, accounts payable and policy & procedures. 
• Must possess a valid Driver’s License. 

• Must possess strong, progressively responsible, demonstrated budget experience including preparing and developing budgets and analyzing variances. 
• Must possess excellent analytical and judgment skills. 
• Must possess strong leadership abilities, organization, planning, administrative, and management skills with ability to effectively manage multiple tasks simultaneously. 
• Must possess prior supervisory/management skills. 
• Ability to motivate and develop subordinates. 
• Must possess the ability to lead and influence change. 
• Strong working knowledge of software computer applications, with a particular focus on advanced Excel & Access functions. 
• Must possess proven, effective problem solving skills with ability to analyze problems as they arise utilizing critical thinking skills. 
• Must possess a strong knowledge of corporate structures, as well as ability to interpret, administer and manage employees with respect to corporate policies and procedures and be versed in applicable collective bargaining agreements or similar agreements. 
• Must be available to work 24/7 during major service disruptions. 

• Master’s degree in Arts/Sciences (MA/MS) in Business or Information Technology. 
• Minimum 1 year Work Experience Within LIRR Transportation Operations Support; Transportation Administration, Transportation Budgets, Transportation Operating Statistics, Transportation Operating Statistics & Data Analysis, With A Strong Understanding or Railroad Operations And Labor Agreements With An Emphasis On LIRR Transportation Department Structure. 
• Strong understanding of railroad operations and labor agreements with emphasis on LIRR Transportation Services Department and structure. 

• Commuting Assistance – based on operating MTA agency (complimentary transportation pass within the MTA’s jurisdiction and tax-advantaged accounts)
• Low Premium – High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)
• Pension plans and retirement savings accounts for eligible employees
• Generous Paid Time Off and Holidays provided.
• Tuition Reimbursement for eligible employees
• Employee Assistance Programs
• MTA Exclusive Employee Discount Programs
• Work Life Services team and Office of the Chaplains unit
• Employee Resource Groups
• Layout 1 (mta.info)

• Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). 
• Actual salary offers may vary based on individual work experience. The annual salary range is subject to change and may be modified at the company’s discretion.
• Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
• Current employees must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record.
• Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program.  Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program.  For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page  
• LIRR:  
• In addition to meeting the minimum requirements of the position, the selection process may include but is not limited to, a pre-screening assessment (i.e., physical, written, and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make-up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance.  Not all qualified applicants are guaranteed an interview due to the competitive selection process. A medical examination and safety-sensitive drug/alcohol test may also be required.