Description

Office of the Metropolitan Transportation Authority Inspector General: 

Position Summary: 

Duties and Responsibilities: 

• Serves as the technical resource for various IT technologies, possessing in-depth knowledge of their capabilities and constraints to enhance the MTA/OIG integrated systems.
• Designs, develops, and maintains enterprise applications tailored to meet business needs while administering and optimizing both relational and non-relational databases for peak performance and reliability.
• Implements secure coding practices to ensure compliance with organizational standards, as well as developing and maintaining APIs and integration points for seamless data flow across systems.
• Monitors application and database performance, troubleshoots, and resolve complex issues.
• Implements data security measures, including encryption and access controls.

• Designs, builds, and deploys machine learning and AI models, including data preprocessing, feature engineering, training, and optimization.
• Develops AI powered applications and services using modern frameworks (TensorFlow, PyTorch) and integrates them into enterprise systems.
• Creates and maintains APIs, automation pipelines, and model serving infrastructure to support scalable AI workloads.
• Implements security, compliance, and ethical AI controls across datasets, models, and application integrations.
• Evaluates emerging AI technologies and recommends solutions to modernize architecture, improve performance, and enhance automation. 

• Ensures adherence to organizational policies and regulatory requirements while collaborating with IT team and business stakeholders to maintain clear technical documentation.
• Evaluates emerging technologies and recommends improvements to application and database environments and supports modernization initiatives such as cloud migration and automation projects.
• Promotes a strong understanding of both current and future technology architecture, reviewing capacity, storage, and performance of assigned technologies against optimal performance thresholds.
• Analyzes and interprets data to identify performance and data storing capacity issues, and recommending solutions, will be essential.
• Addresses cross-technology and platform issues with consideration of current and future architecture, designing technical solutions using non-linear analysis, such as charting decision trees and tracking multiple interdependencies, will also be key aspects of this role.
• Participates in the planning and evaluation of new technologies to determine their applicability and cost implications.
• Proposes technology solutions and designing architectural roadmaps from conceptual to physical design, identifies monitoring points, and recommends actions to ensure optimal performance and reliability.
• Provides technical leadership to IT colleagues to promote technical understanding and talent development.
• Develops, researches, and recommends technology investments with thorough technical analysis and business case.
• Develops disaster recovery and contingency plans to minimize service interruptions and interacts with major providers to address mission-critical issues by enforcing Service Level Agreements (SLAs).
• Establishes systems to monitor compliance with architectural standards and ensuring technical integrity.
• Supports and maintains the OIG SharePoint library sites, ensuring content remains current.
• Provides technical guidance on Microsoft technology offerings and capabilities, assisting in developing and implementing employee development through training and technology transfer, and ensuring compliance with MTA/IT and OIG policies, procedures, and regulations.
• Demonstrates sound ethics and good judgment and handles confidential information carefully.
• Performs other duties as assigned by the Director of Information Technology or their designee.
• This position may also require travel within the MTA service area and working outside regular business hours, including nights, weekends, and holidays. 

Qualifications / Relevant Experience: 

• Bachelor’s degree in computer science, Information Systems, or related field (required).
• 10+ years of experience in application development and database administration.
• Strong knowledge of relational and non-relational database systems (e.g., SQL Server, Oracle, MongoDB).
• Proficiency in programming languages such as Java, C++, or Python.
• Experience with API development and system integration.
• Familiarity with cloud platforms (Azure, AWS) and containerization technologies.
• Strong understanding of security best practices and compliance standards.
• Excellent problem-solving, communication, and documentation skills.
• Strong knowledge of complex IT architecture in multiple technologies and across multiple domains, such as networking and data storage.
• Knowledge of networks, operating systems, system monitoring, security, and technology infrastructure.
• Knowledge of multiple technologies and their inter-operability, including Microsoft Cloud technologies, Intune, Teams, Azure Rights Management, Azure Active Directory and SharePoint is highly preferred.
• Knowledge and experience troubleshooting these platforms: Microsoft Exchange, Active Directory, DNS, SharePoint, Skype for Business, OneDrive for Business, SMTP\\Mail Relay, Outlook client configuration and PowerShell.
• Demonstrated knowledge of new technologies, architecture and industry trends to better serve the enterprise’s architecture needs and support department standards.
• Knowledge of computer hardware, servers, and client devices.
• Ability to work efficiently and effectively with minimal supervision.
• Ability to handle multiple projects and responsibilities while maintaining careful attention to detail and accuracy.
• Subject to the approval of the Chief of Staff, this position is eligible for hybrid teleworking.

How to Apply: 

• Please submit a resume and cover letter to: [email protected] 
• Reference the Job Title for which you are applying for in your email subject line.