Director, Process Analysis & Improvement - MSE
Description
Job Information
Director, Process Analysis & Improvement - MSE
First date of posting: 01/15/2026
Last date of posting: 02/04/2026
Authority: OA/TA/MTA BC
Department: Regional Bus Company
Division/Unit: Maintenance, Support & Engineering
Reports To: ACMO
Work Location: Bronx, Queens, or Brooklyn
Hours of Work: As Required
Last date of posting: 02/04/2026
Authority: OA/TA/MTA BC
Department: Regional Bus Company
Division/Unit: Maintenance, Support & Engineering
Reports To: ACMO
Work Location: Bronx, Queens, or Brooklyn
Hours of Work: As Required
Compensation
Salary Range: $103,721 – $146,827 Grade C – 657 Hay points)
Responsibilities
This position is responsible for assisting the ACMO in the day -to-day functions associated with the activities in the Maintenance, Support & Engineering Division. Duties include, but are not limited to: yearly production schedules, general overhaul programs, units’ production and repair fabrication and major accident repairs, review and implementation of new processes and tooling, enhancement of current processes/methods, monitoring production vs operational needs, maintaining safe work practices, collaborating with Technical Services, Material Control and Budget in order to reevaluate the material/unit priorities and adjust production accordingly and ensure production meets OEM and/or Technical Services standards. The incumbent may also be responsible for bus fleet monitoring, engine failure analysis, deploy bus fleet campaigns, assist the depots with fleet defects, and manage bus technology programs.
Education and Experience
- A baccalaureate degree from an accredited college in Transportation Management, Engineering, or in a related area, and ten (10) years of full-time related professional experience, and at least four (4) years of which must have been in a supervisory/managerial capacity.
- A satisfactory equivalent of the combined education and experience requirements.
Desired Skills:
- Knowledge of Powertrain, HVAC, and Chemical engineering related analysis/projects.
- Knowledge of Aftertreatment Systems: Maintenance planning, component support, and cleaning specifications.
- Diverse technical knowledge of bus systems and maintenance practices. Ability to analyze maintenance problems objectively.
- Thorough knowledge of preventive maintenance principles and applications.
- Knowledge of NYCT's policies and procedures, contracts, rules, regulations, and vehicle specifications.
- Knowledge of the maintenance, repair, design, testing and evaluating of vehicles, their sub system components and the support equipment necessary for efficient fleet maintenance.
- Knowledge of production line and component quality standards established by industry practices and the Authority.
- Knowledge of Federal regulations, Warranty administration, Buses Procurement policies and Directives.
- Knowledge of depot operations, auditing and budgeting.
- Experience in monitoring and controlling inspections and surveys.
- Experience in managing a multidisciplinary team.
- Experience working in diverse settings with multiple agencies both within and outside of the MTA.
- Experience in developing short- and long-term plans and tracking their attainment.
- Excellent verbal, written, and interpersonal communication skills.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.