Metropolitan Transportation Authority Careers

***This position is represented by the Transportation Communication Union (TCU)***

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The purpose of this position is to perform reconciliation, accounting, and transaction processing activities related to the General Accounting and Fixed Assets functions for multiple Agencies. The Senior Operations Analyst, General Accounting and Fixed Assets, has thorough knowledge of one or more Finance areas, coaches less experienced team members, and provides guidance on process area procedures.

Responsibilities:

• Handle all phases of monthly agency account analyses & reconciliations.
• Gather, validate, and maintain data and other transaction inputs.
• Gather forms and track status.
• Enter transactions in PeopleSoft and the service request management tool.
• Provide satisfactory customer service by receiving, analyzing, researching, and seeking a resolution to assigned inquiries.
• Integrate across BSC teams to document, research, and resolve basic issues and errors as assigned. Understand when to resolve or escalate to a supervisor.
• Perform/support cyclical processing and period-end activities.
• Complete assignments as delegated by the supervisor.
• Comply with MTA and BSC policies, practices, and procedures.
• Develop and update operating procedures and training materials as needed.
• Understand the MTA and BSC vision, including how individual responsibilities fit into the long-term strategies.
• Track and report the status of work.
• Maintain an appropriate level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge.
• Support other team members as appropriate.
• Ensure that all assignments are completed with the highest quality and within agreed-upon Service Level Agreement guidelines and Key Performance Indicator targets.
• Identify and implement continuous improvement initiatives as assigned.
• Participate in user groups as necessary.

Required Qualifications:

Required Knowledge/Skills/Abilities:

• Possess knowledge of General Accounting principles.
• Working knowledge and use of PeopleSoft or related database software.
• Ability to process requests consistently with general supervision.
• Ability to assess problems and promptly resolve or identify the appropriate team to resolve.
• Strong oral and written communication skills.
• Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization.
• Strong time management skills and ability to manage individual assignments.
• Ability to work in a team environment.
• Strong attention to detail.
• Ability to handle sensitive situations and maintain a high degree of confidentiality.

Preferred Knowledge/Skills/Abilities:

• Understanding of MTA Finance policies, practices, and procedures.
• Familiarity with performance metrics and the ability to meet identified targets.
• Working knowledge and use of office productivity tools (e.g., PeopleSoft, MS Office applications) and web-based applications.

Required Education and Experience:

• High School Diploma or GED.
• Minimum four (4) years' experience performing accounting, transaction processing, and reconciliation, or related, OR a satisfactory combination of education and work experience.

Preferred:

• Bachelor's or Associate’s Degree in Accounting with relevant experience in Business or related field.
• Shared Services experience preferred

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.