Metropolitan Transportation Authority Careers

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.    

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

Under the supervision of the Director, Title VI Analysis, Equity and Access, this position is responsible for reviewing Title VI data collection, analysis, and statistical reporting requirements for all MTA agencies to ensure Title VI compliance with federal and State civil rights requirements.  The incumbent provides the Director with recommendations to mitigate non-compliance concerns identified in Title VI analyses.  The incumbent is also responsible for the preparation and statistical review of MNR’s fare and service changes, equity analysis, and service monitoring. 

This position serves as the single point of analytical support for the update and maintenance of the Programs for both agencies. The incumbent is also responsible for providing data and other statistical information as requested by legal and other departments. 

Responsibilities:

• Oversight of all aspects of MNR's Title VI program, ensuring compliance with federal circular FTA 4702 1b; preparation and statistical review of MNR's fare and service changes. Manage/execute/update Title VI program for Metro-North Railroad (MNR), including acting as internal advocate and external point of contact on all TVI/EJ/LEP issues (including technical analysis methodology) with MTA headquarters, external stakeholders, and the public. 
• Implementation of compliance monitoring practices to maintain the accuracy of data as they relate to the Title VI program and FTA Compliance Reviews. Execute Service Monitoring for MNR as part of the Triennial Title VI submission to the FTA and annual Title VI submission to the MTA. Conduct statistical tests (t-Test, Chi-Squared tests) on operations/service data for the railroads, including Headway, OTP, Fleet Age, Vehicle loads, Service Availability, and Station Amenities to analyze compliance with FTA Title VI requirements; Implement self-auditing procedure for the analysis. 
• Complete the following scheduled reports in a time-sensitive manner: Annual and Triennial Title VI report, service and fare change equity analysis report for MNR. Conduct Fare Change Equity Analysis and Service Change Equity Analysis for the proposed Fare and Service Changes for MNR.
• Maintain, monitor, and report from the Operations Planning and Survey database to analyze travel trends and patterns of MNR. Work with MTA Market Research and Regional Planning Departments on Title VI survey questions; format/prepare surveys for statistical analysis using fare data. 
• Coordinate with US Census, FTA, and other MTA departments, as well as other member agencies, by attending meetings, providing reports and other data, as needed. Download Census data and conduct analysis by race and income for MNR by station/train/route; conduct analysis of languages using ACS data for MNR service territory.
• Provide assistance and coordinate with the Connecticut Department of Transportation (CTDOT) in their Title VI/LEP program, and Service and Fare Equity Analysis (SAFE); address CTDOT’s data request for service monitoring, survey, and Title VI complaints data. 
• Develop and implement standard operating procedures for collecting and conducting data analyses, drafting report summaries, and ensuring consistent application of Title VI federal and State regulations.
• Conduct training sessions and guide Title VI Analyst positions on conducting Title VI/LEP Analysis, Service Monitoring, Fare and Service Change Equity Analysis, and GIS mapping. Develop/update Title VI training presentations for MNR, LIRR, NYCT, and MTA Bus employees responsible for Title VI data collection, analysis, and reporting. Ensure compliance with Title VI requirements by tracking and reporting the number of employees trained. 
• Assist in developing and updating Limited English Proficiency (LEP) Plans for MNR; work with departments to secure action in complying with all applicable LEP requirements.
• Complete GIS mapping for MNR service territory; map routes/stations/facility locations for the railroads; update GIS maps and shapefiles; update the latest Census data on the GIS maps; download/create GIS shapefiles; maintain GIS data library for MNR.
• Ensure the integrity and compliance of internal database files, tables, and reports for Title VI analyses for MNR and timely reporting.
• Supervise staff to perform internal compliance reviews and verification of methodologies used by all MTA Agencies to ensure compliant statistical analysis and data controls. 
• Develop and maintain data repositories and libraries, and create and maintain a Title VI Microsoft Teams channel on SharePoint.
• Coordinate with the Director and Senior Title VI Analyst to ensure Title VI staff attends all MTA Agencies’ Public Hearings. 
• Ensure additional statistical/compliance consulting support to the Diversity and EEO department and support all initiatives and goals as needed.
• Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
• Perform other duties as assigned.

Qualifications:

Knowledge/Skills/Abilities:

• Experience in Data Analysis. Experience working on large-scale data. Experience in analysis of demographic data, travel patterns, train schedules, fares, ridership, revenues, capital projects, and other aspects of transportation operations of critical importance to passenger rail planning.
• Experience working in Excel, Access, or equivalent data management system software, PowerPoint, MS Word, PeopleSoft, and/or other similar applications, and mainframe programming languages.
• Experience in working with Federal and State statutes and regulations governing Title VI and other relevant programs. Experience in tracking and interpreting Federal or state regulations or codes. Familiarity with the Federal rulemaking process. Experience with defining and implementing companywide internal standards.
• Experience of working with U.S. Census, American Community Survey, and other survey data. 

Required Education and Experience:

• Bachelor’s Degree in Statistics, Computer Science, Business Management, Human Resources Management, Public Administration, Urban Planning, Transportation Planning, Economics, Mathematics, Engineering, or a related field, or an equivalent combination of education and experience may be considered in lieu of a degree..
• Minimum of seven (7) years of experience performing statistical analyses for Title VI or related program.
• Minimum of five (5) years of experience managing projects. Experience in implementing a comprehensive Title VI, Environmental Justice, and Language Access Program at a large multi-modal transit agency.
• Prior supervisory and/or leadership ability.
• Must stay current on Title VI/Environmental Justice/Civil Rights regulations and laws.

Preferred:

• Master’s Degree in Statistics, Computer Science, Business Management, Human Resources Management, Public Administration, Urban Planning, Transportation Planning, Economics, Mathematics, Engineering, or a related field.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.