General Superintendent AFC/BE Maintenance- NFPS & AFC Support/Analysis
Description
Job Information
Title: General Superintendent AFC/BE Maintenance- NFPS & AFC Support/Analysis
First Date of Posting: 10/08/2025
Last Date of Filing: Until Filled
Authority: TA/OA
Department: Subways
Division/Unit: CEF-Electronics Maintenance Division
Reports to: Assistant Chief Officer, EMD - AFC/BE Maintenance Operations
Work Location: 2 Broadway, New York NY
Hours of Work: Managerial
Compensation
Salary range: $162,080.00 (Grade A/890).
Responsibilities
- The selected candidate will be responsible for providing direction and oversight throughout the design, review, construction, testing and implementation of the New Fare Payment System (NFPS), as it pertains to the fare collection system maintenance for NYCT. Directs the process and ensures all division stakeholders’ requirements are adequately addressed. Manages the maintenance transition from MetroCard to the various NFPS components. Responsibilities also include quality assurance and ongoing system oversight of the legacy AFC system, including the management of all process reviews and system audits pertaining to the design, test, installation and maintenance of the legacy AFC system and sub-components. Ensure maintenance forces are properly trained and equipped for the ongoing transition. Serves as the lead for the division in EAM project implementation.
- The incumbent will also manage the development of a multidisciplinary analytics approach to the review and use of available data, dashboard creations, and the generation of comprehensive reports and field equipment audits for NFPS and the legacy AFC system. Responsible for the daily analysis of equipment performance to identify areas of concern, in order to ensure compliance with internal operating procedures, industry standards and specifications. Manages the development of comprehensive maintenance procedures and field audits for NFPS and the legacy AFC system; and utilizes them to monitor maintenance services performed by in-house and contractor personnel.
- Investigates equipment/component failures and establishes test criteria for replacement parts. Develops internal protocols for documenting issues, while managing the resolution process for each item throughout the closure process.
Education and Experience
A bachelor’s degree from an accredited college in business administration, or a closely related field of study, and 10 years of full-time related experience, which includes 7 years of managerial/supervisory/administrative experience; Or A satisfactory combination of education and experience.
Desired Skills
- Knowledge and experience in electro-mechanical and electronic based revenue collection equipment and operations
- Ability to solve complex problems and effectively allocate resources
- Excellent analytical, writing and verbal communication skills
- Strong organizational and administrative skills
Selection Method
Based on evaluation of education, skills, experience, and interview.
Based on evaluation of education, skills, experience, and interview.
Other information
Pursuant to the MTA Code of Ethics and New York State Ethics Law, you have been designated as a policy maker. Therefore, you will be required to file an annual Financial Disclosure Statement (FDS) with the New York State Commission on Ethics and Lobbying in Government. The Commission will notify you of this filing requirement via your work email. Upon receipt of notification from the Commission you will have 30 days to complete your Financial Disclosure Statement.
As an employee of the MTA, you are required to complete an Ethics Training course within 90 days of your date of hire. Once you receive your BSC ID number, register for the next available training course by clicking register.
If you participate in any outside activity or employment, you should reach out to your Agency Ethics Officer for guidance on how to complete the MTA Outside Activity Request form. If you have any questions or require additional information, please call the MTA Ethics Help Line at 1-888-U-ASK-MTA or 1-888-827-5682.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.