Assistant Vice President, Weekend Diversions & Coordination
Description
Title: Assistant Vice President- Weekend Diversions & Coordination
First Date of Posting: 2/23/26
Last Date of Filing: 3/8/26
Authority: TA
Department: Subways
Division/Unit: Office of EVP, Subways
Reports to: SVP Business Strategy, Subways Support & Chief of Staff
Work Location: Various
Hours of Work: Managerial
COMPENSATION
Salary Range: Min. $165,489- Max. $195,000
SUMMARY OF POSITION:
This position will have overall responsibility for the customer experience on weekends and oversight of the entire General Order operation, including train service, flagging, and shuttle buses, coordinating with Service Delivery Field Operations, and the Operations Control Center, and Buses. The AVP will also be responsible for all customer touchpoints, including signage and announcements in stations and on trains and buses, customer support personnel including Station Agents, Platform Conductors, and Traffic Checkers, and the experience at transfer points between the subway and shuttle buses.
RESPONSIBILITIES:
The AVP will be responsible for all customer touchpoints, including signage and announcements in stations and on trains and buses, customer support personnel including Station Agents, Platform Conductors, and Traffic Checkers, and the experience at transfer points between the subway and shuttle buses.
EDUCATION AND EXPERIENCE:
Baccalaureate degree in Business Administration, Public Policy, Economics, Mathematics, Transportation Planning, Urban Planning/Studies, Operations Research; or an equivalent combination of education and experience may be considered in lieu of a degree.
Fifteen (15) years’ experience, of which ten (10) must have been in a managerial or supervisory capacity.
DESIRED SKILLS:
- Strong familiarity with DOS Operations and maintenance practices.
- Understanding of the customer experience and communications channels.
- Project management experience working in a collaborative environment with other divisions.
SELECTION METHOD
Based on evaluation of education, skills, experience, and interview
OTHER INFORMATION
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all
employees who hold a policymaking position must file an Annual Statement of Financial
Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the
“Commission”)
EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers,
including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and
abilities, including military service members, to apply