Metropolitan Transportation Authority Careers

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary

The Quality Specialist Level 2 is responsible for conducting comprehensive quality audits and assessments across all phases of Design, Construction, and Quality processes and projects. This role plays a pivotal part in ensuring adherence to MTA C&D's quality standards. The Quality Specialist Level 2 develops, reviews, and maintains detailed Quality documentation, policies, and procedures to support continuous improvement and regulatory compliance. Collaboration with cross-functional teams is essential to foster a culture of quality and drive the successful implementation of MTA C&D's quality requirements.

Responsibilities

Conducts thorough audits and assessments of C&D Business Units, processes, and projects, including oversight of contractor and consultant quality activities at various field sites and project offices.

Supports ISO 9001 registration and compliance efforts by coordinating and actively participating in ISO audits and assessments.

Prepares comprehensive audit and assessment reports, ensuring clear communication of findings and recommendations to management and C&D stakeholders.

Collaborates with C&D Corporate Quality personnel to identify, develop, and implement improvements in C&D processes, requirements, and activities, enhancing the effectiveness of audits and assessments.

Partners with subject matter experts to develop, update, and maintain quality-related documentation, including procedures, guidelines, and other essential materials.

Assists Business Units by reviewing quality submittals and supporting additional quality-related activities to maintain high standards across projects.

Contributes to the delivery of training and awareness initiatives to promote understanding and consistent application of documented quality processes throughout the organization.

Education and Experience

Bachelor's degree in Business, Engineering, Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of four (4) years of related experience.

Competencies:

Knowledge of quality management principles, methodologies, and best practices, with an understanding of ISO 9001 standards.

Excellent communication and interpersonal skills.

Proficiency in computer and business applications, including the Microsoft Office Suite and other relevant software, with demonstrated skill in preparing professional presentations, reports, and correspondence.

Strong organizational and time management abilities.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Selection Criteria

Based on the evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.