Metropolitan Transportation Authority Careers

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary

The Assistant Vice President, Program Coordination (Owner Support Resources) provides strategic leadership in the planning, coordination, and execution of force account services that support MTA Construction & Development's capital program. This role is responsible for ensuring the timely and cost-effective deployment of New York City Transit Authority labor, equipment, and track access resources—such as construction flaggers, work trains, and diversion support—across a complex portfolio of infrastructure projects. The AVP collaborates closely with MTA C&D Delivery business units and other NYCT stakeholders to develop optimal track access plans, including cost and schedule estimates that allow for efficient execution of construction activities, as well as ensure impacts to operations and resources are minimized as much as possible, and recommends and implements initiatives that enhance operational efficiency and reduce support costs.  

Responsibilities

The Assistant Vice President, Program Coordination (Owner Support Resources) is responsible for the following strategic and operational functions:

Program planning & implementation: Lead the planning and coordination of force account support—including flagging, work trains, track access, and diversion services—for all MTA C&D-managed capital construction projects.

Stakeholder alignment and coordination: Coordinate closely with MTA C&D Delivery business units, operating agency stakeholders (e.g., NYCT Maintenance of Way, Service Delivery, Operations Planning), and third-party contractors and support functions to align force account resource planning with project schedules, operational constraints, and service delivery requirements.

Cross-functional issue resolution: Facilitate cross-functional collaboration to proactively identify and resolve conflicts related to track access, labor availability, and equipment deployment.

Executive representation: Represent Owner Support Resources in executive-level meetings and working groups, advocating for resource needs, negotiating access priorities, and ensuring alignment with broader capital program goals.

Team leadership and culture building: Lead and mentor a multidisciplinary team of Sr. Directors, Directors, Managers, and Analysts, fostering a culture of transparency, responsiveness, and collaborative problem-solving across departments and agencies.

Estimate Development and Validation: Oversee the creation of detailed cost and schedule estimates for force account labor, equipment, and access resources across a portfolio of complex capital projects.

Performance monitoring: Track force account performance against budget and schedule baselines; identify variances and lead corrective actions to maintain delivery targets.

Procurement strategy alignment: Advise on contract structures that incentivize efficient force account usage; collaborate with MTA C&D Contracts and Delivery teams to implement and evaluate these strategies.

Performance reporting: Produce and present performance reports on key metrics (e.g., budget adherence, resource fulfillment, service impact) to executive leadership and project stakeholders.

Strategic Oversight & Operational Excellence

Strategic Oversight of Processes: Provide high-level governance and direction across complex, cross-functional processes to ensure alignment with strategic initiatives

Resource Optimization: Develop and implement strategies to reduce reliance on force account resources while minimizing operational impact—driving sustainability, resilience, and cost-efficiency.

Complexity Management: Navigate and lead through operational complexity by breaking down challenges, prioritizing effectively, and designing scalable solutions that support growth and adaptability.

Multi-Workstream Leadership: Successfully manage numerous concurrent workstreams in fast-paced, high-pressure environments—ensuring deadlines are met, dependencies are coordinated, and teams are empowered to deliver results.

Track Access Synergy & Risk Alignment: Identify synergies, overlaps, and potential conflicts for track access and other force account resource needs across projects and initiatives; provide strategic recommendations to optimize outcomes, mitigate risks, and align with broader organizational objectives.

Education and Experience

A Bachelor's degree in Transportation, Urban Planning, Business, Public Policy, Construction Management, Finance/Economics, or a related field.

A Master's degree in public policy, public administration, public affairs, or business administration is strongly desired.

Must have a minimum of fourteen (14) years of experience in Transportation Planning or Budgeting, Infrastructure, Finance, Planning, or a related field.

Must have a minimum of eight (8) years of managerial experience.

Competencies:

Familiarity with the MTA network and/or the MTA Capital Program.

Experience with project planning, scheduling, and/or budgeting.

Familiarity with the MTA's policies and procedures.

Familiarity with federal funding rules and regulations.

Excellent organizational and presentation skills.

Demonstrated supervisory and/or leadership capabilities.

Demonstrated proficiency in Microsoft Office Suite or similar applications, i.e., Word, Excel, PowerPoint, and Outlook.

Preferred:

Familiarity with the MTA operating agencies and their support resource practices, procedures, systems, and/or applications.

Understanding of MTA service delivery, operations planning, and/or maintenance of way operations.

Knowledge of or experience with service diversion planning, flagging operations, and work train and/or shuttle bus operations.

Knowledge of construction resource management and experience with resource planning and prioritization.

Experience with public sector budgeting, forecasting, and/or estimating a plus.

Knowledge of MTA force account systems and applications, including the TA Labor Construction System (TLCS), Track Access Management System (TAMS), or other systems, is a plus.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Selection Criteria

Based on the evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.