Sr Dir, Medical Education Development

Job ID 2020-2468

Other United States


Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Medscape Education is seeking a dynamic, passionate, and adaptable team leader for our neurology, psychiatry, and gastroenterology medical education content developers. By joining Medscape Education, the leading provider of live and online medical education for clinicians, you will have the
opportunity to contribute to initiatives that truly make an impact on physicians, nurses, and other healthcare providers and thus the lives of those around you. Medscape Education is committed to delivering quality, timely, medically accurate content to clinicians worldwide and seeks a leader who emanates:
  • Strong work ethic
  • Passion for greatness
  • Emotional intelligence
  • Dedication to our mission

What You’’ll Do:
  • Manage a team of content developers/senior content developers by clearly conveying goals and
  • expectations, assigning/monitoring work, and providing recognition for results and training
  • Delegate work assignments by matching the responsibility appropriately
  • Be the escalation point for resolution of project implementation issues and conflict resolution
  • Assist Executive Director in the development and maintenance of department process
  • standards, tools, and resources, including training staff members
  • Develop content for projects when needed to support your team and business objectives
  • Maintain familiarity with current industry practices and regulatory requirements and guidelines
  • that affect medical education world-wide
  • Serve as internal consultant to sales, clinical strategy, and operation leadership on best practices
  • for content development
  • Report to Executive Director regularly regarding department status
  • Continuously identifying opportunities for process improvement
  • Travel in support of all of the above responsibilities (~20% post pandemic; remote during pandemic)
Who You Are:
  • A team leader who inspires and motivates others to perform well; accepts feedback from
  • others; gives appropriate recognition to others
  • A medical content development expert who can guide others through all steps of the process by
  • leveraging your personal experience, inclusive of content planning, faculty identification and
  • management, medical content writing/editing, fact checking, question writing, etc.
  • Someone who is energized by change and readily accepts your role as a leader in implementing
  • changes, such as communicating change effectively, building commitment and overcoming
  • resistance, preparing and supporting those affected by change and evaluating results
  • Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks
  • and adapt to rapidly shifting priorities
  • Enjoys leveraging technology to make your job easier

What You’ll Need to Succeed:
  • An advanced degree (MD, PharmD, PhD) or a Bachelor of Science degree (life sciences, public health, or clinical sciences) with relevant experience
  • At least 10 years’ experience as a medical writer and/or editor for a medical education/communications company, professional medical publisher, or academic institution/hospital/university center, medical society
  • At least 3 years’ experience managing others
  • Content development experience in oncology, hematology, infectious disease, allergy and immunology, pulmonology or dermatology preferred
  • Excellent editorial (editing and writing) skills in the area of online publishing and text manuscript development; familiarity with AMA style
  • Effective written and verbal communication skills (English; additional languages a plus)
  • Knowledge of ACCME standards
  • Strong problem-solving skills to independently and quickly deal with unforeseen issues to ensure that timelines are consistently met
  • Excellent computer skills that includes working remotely on shared networks and cloud-based
  • systems, and a high degree of proficiency using Goggle and Microsoft Office suite required; web-
  • based data and document sharing sites and authoring tools (SharePoint, Read Cube, Accent Librarian, EndNote) a plus
  • Experience with web-based project management tools (such as Workfront, MS Project) highly preferred
  • High professionalism and easy rapport in building collaborative work relationships