Director, Strategic Accounts

Job ID 2024-6486

Account Management United States


Position at WebMD

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. 

EngagedMedia provides pharmaceutical manufacturers with a complete suite of solutions for capturing, engaging with, and supporting their patients throughout their unique therapeutic journey. Our comprehensive expertise and breadth of capabilities create seamless, personalized health experiences that anticipate individual needs, empower action, and optimize outcomes. The result is enhanced brand reputation, deeper loyalty.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Summary: 
We’re seeking a Director of Sales, Marketing Solutions to sell patient engagement and support solutions to pharmaceutical manufacturers, both directly and through agency partnerships. The sales director will have a strong understanding of the sales process and excel at generating leads, building relationships, and driving revenue. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way, brings with them a network of preexisting industry relationships, and is comfortable leading by example and liaising with business and senior leadership. 


  • Prospect and Identify Opportunities: Identify and target potential customers through proactive research and lead generation techniques. Develop a deep understanding of the target market and create a robust pipeline of potential clients. 
  • Engage and Qualify Leads: Initiate contact with leads through various channels, including cold calling, email outreach, social media, and networking. Qualify leads based on their needs, budget, and purchasing authority. 
  • Build Relationships: Establish and maintain strong relationships with prospects to gain their trust and confidence. Understand their pain points, challenges, and objectives to tailor sales strategies accordingly. 
  • Sales Presentations: Conduct compelling and persuasive presentations and product demonstrations to educate potential clients about our products or services, emphasizing their value and benefits. 
  • Negotiation and Closing: Skillfully negotiate contract terms and pricing to secure profitable deals. Close sales and consistently meet or exceed sales quotas. 
  • Market Insights: Stay up-to-date with industry trends, competitor offerings, and market conditions to adapt sales strategies and maintain a competitive edge. 
  • Reporting and Documentation: Maintain accurate records of all sales activities, including lead generation, communications, and sales outcomes.  
  • Develop the strategies needed to help clients make informed decisions through a consultative sales approach 
  • Utilize Forecasting and business analytical skills to take advantage of opportunities and to expand relationships 
  • Build relationships with agency and brand decision makers alike 
  • Work closely with internal teams to identify key strategies to maximize impact of clients’ campaigns on the WebMD Health Network 
  • Work closely with Sales Planning group to ensure advertising campaigns performance metrics 
  • Meeting quarterly and annual sales goals and change sales into revenue 
  • Bachelor’s degree or equivalent experience required 
  • 7+ years selling to pharmaceutical manufacturers 
  • Ability to multi-task in a fast-paced environment 
  • Ability to be responsible and results driven 
  • Solid communication skills 
  • Excellent organization and documentation skills (MS Word, Excel, PowerPoint, Salesforce) 
  • Experience with within health system marketing and/or pharmaceutical industry strongly desired; equivalent experience in a highly regulated industry may substitute 
  • Knowledge of marketing-related creative process 
  • Extensive client deal-making experience and a desire to aggressively “hunt” and develop new business 
  • Excels in an entrepreneurial sales environment with only moderate supervision.  Can handle the complexities of managing a territory with support teams. 
  • Effectively blends the need to be a brand champion, a data expert, and a client consultant in order to maximize territory sales 
  • Excellent written and verbal skills, professional demeanor, strong work ethic, and enjoys working on a team 
  • Relevant patient support and copay experience preferred 


Base Salary Range: $125,000 - $135,000. OTE Range: $215,000 - $235,000