Customer Centric Team Lead (m/w/d)

Job ID 2024-6397

Account Management Konstanz, Baden-Wutttemberg


Description

Position at WebMD

Lead Medical Writing
 
With 190,000 registered users, coliquio is the largest community for doctors in the German-speaking world. Founded in 2007, we now have over 160 people on board and are always on the lookout for reinforcements. We develop projects and new products in agile, cross-functional teams and bring them to market maturity. coliquio has set itself the goal of creating an environment in which the medical profession can obtain practice-relevant medical knowledge. Easily accessible, available when it is really needed and from comprehensive sources. To achieve this, we work with great enthusiasm and even more team spirit - excellence, self-organization and a high degree of personal responsibility are the essential basis for our work.
YOUR CHALLENGE
We want to implement successful projects together with our customers. We have various roles that work closely together to ensure that everything meshes well and that there is a good shared view of projects and accounts. Your focus here will be on our medical expertise and how we use this well in interaction with the other roles and implement it in the projects. This position would be possible in one of our offices in Constance or Munich or completely from a home office.
Your main focus will be:
  • You are the disciplinary superior for a team of experts. 
  • You have an overview of the projects and accounts and support your team in making them successful.
  • You are responsible for the editorial processes and formats
  • As the lead, you develop your team strategically and plan capacity
  • Within the Pharma Leadership Team, you represent the interests of pharma customers in neighboring areas of the company. As a stakeholder, you will work on various topics such as product development and implementation and represent the pharma perspective here
  • Together with the Pharma Leadership Team, you are responsible for coliquio's pharma business and for achieving the goals with
YOUR POTENTIAL
  • You have a degree in natural sciences (M.Sc. or doctorate), preferably with a medical focus
  • You have several years of professional experience in digital content marketing and online copywriting
  • Ideally, you are already well versed in the pharmaceutical environment
  • You are a talented communicator with a proven track record in customer service
  • You have already gained 3-5 years of experience in technical or disciplinary management
  • You enjoy working in an agile environment and in cross-functional teams and you enjoy managing and collaborating with different stakeholders
  • You also have an excellent command of written and spoken German and a good command of English
COLIQUIO'S WAY TO WORK
cross-functional team structure | take responsibility | implement your own ideas through short decision-making processes | high performance through self-organized work | flexible working hours & home office | individual training | working with agile methods | constantly reinventing ourselves | communication at eye level | think big | great trust in the skills of your colleagues | lived appreciation | real peer review | high energy | cool company events | inspiring team spirit | U are first | development - tailor-made