Product Manager

Job ID 2022-4158

Product Management United States


Description

Position at WebMD

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Overview

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

 

Responsibilities

WebMD seeks  a motivated Sr. Business Analyst to join our team and support the management and development of content and sales management  tools.   This role will focus on providing analysis and producing business requirement artifacts around our suite of applications and supporting systems.

 

This role is responsible for:

  • Gathering critical information from meetings with various stakeholders and producing useful reports;
  • Leading requirements gathering sessions in collaboration with the product management department and stakeholder teams, including: product marketing, sales, development (engineering and PMO), and editorial
  • Creating and maintaining documentation and related artifacts (eg. data dictionaries, user/data flows)
  • Producing detailed business analyses, outlining problems, opportunities and solutions for various business lines / product sets;
  • Leading ongoing reviews of business processes and developing optimization strategies;
  • Updating, implementing and maintaining documented procedures;
  • Ideation with stakeholders and teams, users, markets and analytic inputs.

 

The successful candidate will:

  • Understand content management, pre-sales/planning technologies, data platforms, and online publishing processes;
  • Possess strong communication and presentation skills, including to senior leadership;
  • Lead problem-solving exercises, and be a fast-paced, collaborative team-player;
  • Manage multiple priorities simultaneously;
  • Be very creative and curious and make regular contributions for new ideas based on editorial and sales team needs and analytical conclusions.

 

 

Qualifications

Required Skills:

  • 3+ years related experience in technical products, publishing, or commerce;
  • Bachelor’s degree in business, computer science or a relatable field; or an additional 3 years’ experience in digital marketing, publishing, or commerce;
  • 3+ years in a data-focused role as a Product Manager, Project Manager, Business Analyst, or similar;
  • Experience with data architecture & network design;
  • Exceptional analytical and conceptual thinking skills;
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions;
  • Excellent organizational skills;
  • Demonstrated ability as a very strong and confident communicator, able to translate easily between business, editorial, sales, and engineering teams;
  • Demonstrated advanced problem solving, analytic, and decision-making skills, and the ability to interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues;
  • Ability to write detailed technical specification documents;
  • Understanding of core web technologies;
  • Proven track record of seeing initiatives through execution, analysis, and monitoring.

Preferred Skills:

  • Advanced spreadsheet/data management skills;
  • Experience in Product Management in Software, SAAS, or Web Applications;
  • Familiarity with web analytics, including using tools such as Adobe Analytics, Google Analytics, or similar;
  • Familiarity with CRM tools such as Salesforce