Associate Project Manager
Job ID 2023-5626
Description
About WebMD:
WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For Company details, visit our website: www.webmd.com
Education: B.E. Computer Science/IT degree (or any other engineering discipline)
Experience: 3+ years
Position Requirements:
- 2+ years of hands-on Project management experience with ability to multi-task in a fast-paced environment, responsible and result driven, solid communication skills
- Excellent organization, prioritization and documentation skills (MS Word, Excel, task management systems like WorkFront, GSuite)
- Knowledge of marketing-related creative and digital process (marketing or agency experience preferred, especially pharmaceutical industry)
- Experience with medical/legal review process within pharmaceutical industry; equivalent experience in a highly regulated industry is good to have
- Familiarity with HCP-focused clients
- Experience with a combination of digital, agency and healthcare experience would be good to have.
Role & Responsibilities:
- The Project Manager will serve as the internal steward on key campaigns and client deliverables, partnering closely with the Account Management team to support flawless execution.
- Independently creating and managing project timelines in digital project management system - WorkFront
- Daily timeline maintenance to provide accurate picture of project resourcing needs
- Meeting consistently with internal team to manage timelines, assets, progress, and client deliverables, including leading internal KO meetings, requirements meetings, internal review meetings, and prelaunch quality checks
- Mastery of high-order reporting and dashboard functions within Workfront
- Following up on Tasks Not Started/Tasks Not Completed
- Escalating potential project issues and delays to senior team leaders
- Managing to project scope and leading scope escalation meetings
- Managing acceleration requests and timeline negotiations
- Updating ‘in-development’ timelines to adhere to mid-stream timeline updates.
- Serving as internal lead for pilot programs and custom client implementations
- Partnering with Account Team members to manage complex integrated campaigns
- Translating client priorities and expectations clearly across internal development teams
- Focusing on high-quality client deliverables and error-free launches
- Supporting overall team revenue goals
- Conducting regular audits of project folders and server maintenance to ensure folder structure compliance
- Providing timelines and task management coverage for Account Team members during out of office periods
- Working with internal departments to streamline processes for more efficient executions