Employee Relations Specialist - Human Resources

Job ID 2021-3208

Human Resources/Recruiting


Description

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

 

Employee Relations Specialist - Human Resources

 

This newly created role will support about 2000 employees in the US and advise HR generalists on employee relations, performance management, and employee policy development & interpretation.  As HR strives to play a more strategic role, you will help in transforming HR through centralization and best practices. 

Responsibilities

  • Provides leadership to HR Business Partners on performance management, employee relations, corrective action, RIFs, immigration, and policy interpretation
  • Advises on complex employee relations issues including investigations
  • Assists managers and HR generalists in understanding and implementing company policies related to performance management and corrective action
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with Legal Department as needed.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Develops safety-related policies including COVID-19 practices and advises HR Business Partners on their implementation
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law
  • Revises employee policies and publishes updates to the employee intranet
  • Oversees New Hire Orientation Program

Qualifications

  • Bachelor's degree or equivalent relevant experience
  • Must have minimum 3 years of HR generalist and/or employee relations leadership experience in multi-location organizations
  • Must have minimum 3 years managing and/or advising HR generalists and/or employee relations specialists
  • Must have supported a majority Exempt (non-hourly) population
  • Significant experience resolving complex employee relations issues
  • Working knowledge of multiple human resource disciplines including employee relations, position elimination analysis, performance management, corrective action, and immigration
  • Knowledge of federal and state employment laws
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Strong analytical and problem-solving skills
  • High accountability, proactive approach
  • Ability to work in a fast-paced, matrixed environment
  • Experience in high tech, healthcare-related and/or digital media industries preferred
  • SHRM-CP or SHRM-SCP certification preferred
  • Located in the NYC or surrounding area, or North Jersey
  • This is an office-based role