IT Specialist - VC/B2B - LATAM

Information Technology Mexico, Distrito Federal


Description

Position at Logitech

Reporting to the Head of Video Collaboration (VC) & B2B IT Acceleration, the VC/B2B Specialist will support the team with IT Administration and an in depth knowledge of System Administration, Platform Management and IT Tools. The VC/B2B Specialist will work closely with EEPS (Employee Experience and Productivity Services) , Platform Services, Business Group (BG) Teams and Customer Services teams.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:

  • Manage and maintain demo environments for our VC/B2B Sales Teams

  • Assist Sales teams in demonstrations and customer engagements

  • Provide Technical guidance to teams on system integration, deployment and management from an IT Administrator perspective.

  • Work with Internal VC/Telecom team to deploy and maintain the Logitech VC Meeting Rooms

  • Work with Video Collaboration Business Group to test new products and troubleshoot issues

  • Act as a technical escalation point for VC/B2B sales & presales, CX Teams and product teams

Key Qualifications

For consideration, you must bring the following minimum skills and behaviors to our team:

  • Strong Software and OS Knowledge

  • Windows Troubleshooting skills

  • Experience with Zoom, Google and O365 admin

  • Strong Knowledge of Azure, Active Directory , InTune and Similar Tools

  • Good hardware install, cabling and troubleshooting knowledge

  • Strong troubleshooting skills, bug finding, and resolution

  • Good awareness of various VC Tools, Skype/Teams, Zoom, Hangouts, Webex etc

  • Great communication skills, comfortable working across multiple teams of varying technical skills

  • Fluent in English and Spanish (please provide CV in both languages)

Education: 4 Year Degree or Equivalent Experience

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

 “All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”

If you require an accommodation to complete any part of the application  process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 510-713- 4866 for assistance. 

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