Online Customer Marketing Manager

Sales Tokyo, Japan


The Role:
Logicool is now looking for Online/Digital Customer Marketing Manager. This role will develop and roll-out of a Japan strategy for the growth of the online business, especially marketplace and D2C

Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech.

In this role you will:
• Development and roll-out of a Japan strategy for the growth of the online business, especially marketplace and D2C
• Validate the channel and develop channel strategy
• Ensure timely execution of the strategy with full ownership
• Devise and execute an appropriate sales strategy across all online channels.  Also devise a strategy to deliver short, medium and long term wins in the online channel
• Take a responsibility to drive sell-out on online channel
• Deliver timely and clear business forecasts and revenue reports
• Align with HQ/Region for global/regional strategy
• Work with the local team (especially online customer marketing) to develop annual marketing plans and track constantly
• Achieve revenue growth targets, deliver financial metrics across each customer and channel
• Provide weekly management reporting of performance against target and market activity
• Support the ratings & reviews program, and drive elements
• Maintain best practice in digital reseller marketing
• Liaise with agency partners to drive implementation of capabilities
• Continuously look for opportunities to optimize shopper conversion via relevant shopper insights
• Partner with agency / marketing team to drive learning and decision-making based on insights and analytics

Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
• Minimum 5 years sales planning experience (Forecasting, monitoring and reporting business metrics)
• Minimum 5 year experience in selling consumer products, ideally HW devices, in EC space
• Data driven analytical skill
• In depth understanding of digital reseller marketing landscape and best practice
• Proficient in data driven digital marketing programs
• Analytic skills, understanding data to optimize future plans
• Accountability, honesty and integrity
• Proactive, energetic, self-starter
• Good understanding of channel margin, rebate, campaign, etc.
• Very hands-on approach to the business and highly collaborative and communicative
• Able to analyze and problem solve and an attitude for interpreting and reporting changing business trends
• Experience in IT industry as sales/marketing is plus
• Digital ads operating and strong mindset for web UI/UX
• English skill (business level)

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”