Tyler Technologies Careers

Description

The Senior Automation Engineer is responsible for writing test design specifications and automated test cases and designing and developing test automation framework and tools to ensure the functionality of the software.  The Senior Automation Engineer works on high profile and complex assignments/projects. An ideal candidate will have a demonstrated experience performing the below mentioned duties.

The Senior Automation Engineer has primary responsibility for designing, implementing, and testing complex tests to ensure features and functionality are fully functional.  The position also mentors and guides staff on properly assuring a comprehensive and appropriate approach to testing. The Senior Automation Engineer is responsible for using this substantial and highly proficient knowledge to make substantial contributions to projects, manage release testing phases, provide project leadership, train new staff, and develop and improve the QA process.

Responsibilities

• Design, implement, and execute complex and/or high-profile test cases based on product functional specifications.
• Develop, implement, and maintain complex test automation scripts using automation tools.
• Develop test automation framework for projects requiring an in-depth knowledge of software functionality.
• Analyze software issues to determine root causes and provide detailed reports to the Manager and Software Engineers.
• Conduct thorough and accurate software testing; provide approvals during development sprints, integration, release, regression, and patch software development phases; document results.
• Perform comprehensive testing and validate that program modules meet specifications and standards; this involves interviewing multiple parties to design effective test solutions.
• Create and maintain complex test plans and test cases for all testing assignments.
• Participate in agile scrum meetings to gain and apply knowledge of feature requirements, system operation, and ensure new feature stories have appropriate test criteria defined.
• Review and edit complex test case scripts.
• Document and execute black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Understand the Company’s Cybersecurity polities related to the QA testing and implement them for the products’ testing.
• Work with Product Analysts, Product Managers, and other relevant parties to design and document test cases for new and existing complex product features and functionality within Tyler’s software application.
• Consult with product development in the design of acceptance test criteria for new product feature stories.
• Validate written documentation for accuracy and completion.
• Leverage risk-based analysis and to identify manual test cases for test automation.
• Execute automated test scripts and evaluate results; assist with automation script maintenance.
• Identify and document software defects in the issue-tracking system and proactively communicate with software developers and other relevant parties.
• Provide direction to other QA staff, and conduct training as required.
• Identify new procedures, methods and/or tools to improve the efficiency of the QA process.
• Provide analysis and recommendations to support for development and support team employees.
• Occasional travel may occur.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirements.
• Typically has five years of experience in software quality assurance/testing or related experience including but not limited to writing and executing test cases, test scripts, and plans successfully.
• Previous experience developing automated tests using coding languages (such as Python, Java, C#) required.
• Proficient analytical and problem-solving skills involving comprehensive research and fact-finding, effective root cause analysis, sound decision-making, and resolutions.
• Highly proficient understanding of QA testing methodologies and practices.
• Strong knowledge and understanding of the full software development lifecycle and associated methodologies is required.
• Keen attention to detail.
• Strong planning and organizational skills while managing multiple work streams.
• Strong time management skills with a proven track record of delivering successful results.
• Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
• Solid knowledge and experience with relational databases including solid knowledge and understanding of SQL and queries.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team as well as across functional groups.
• Experience providing guidance and direction to the team.
• Ability to be effective in a fast-paced environment.
• Solid knowledge and understanding of Agile SCRUM development processes.
• Must be able to travel occasional if requested.
• Work independently and in a team and make sound independent decisions.
• Demonstrate a comprehensive understanding of QA practices/testing methodologies and assigned software modules.
• Partner with Lead QA and management in continually defining/refining QA standards and procedures.
• Exhibit excellent management of time, tasks, and priorities.
• Maintain a positive team player attitude with the ability to mentor/train and guide team members.
• Demonstrate an excellent work ethic and focus on work, tasks, priorities, and improving the QA process.
• Exhibit comprehensive and proficient technical skills to address complex testing scenarios involving web and database servers, mobile devices and/or other system components.
• Communicate technical and non-technical information clearly and effectively/professionally with peers, management, Development, Support, and other departments within the company.
• Stay abreast of the latest trends in software development and quality assurance and identify recommended technical solutions to management, leads and/or other appropriate parties.
• Collaborate with stakeholders to help diagnose issues of basic and moderate complexity; partner with senior/lead staff to resolve complex issues.

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