Collections Advocate
Description
Tyler Technologies is looking for a Collections Advocate to join our Corporate Finance team!
Responsibilities
- Create and maintain positive relationships with external customers to achieve timely payments and quick issue resolution.
- Create and maintain positive relationships with internal partners to assist in customer issue resolution.
- Generate, analyze, and present relevant and actionable information to management.
- Prioritize and complete multiple collection efforts in a timely manner.
Qualifications
- Associate degree or equivalent work experience
- 1-3 years of collection experience
- Experience with collecting high value transactions
- Accounting background desired
- Microsoft Office experience (Excel, Word)
- Strong analytical, communication and customer service skills
- Excellent phone manner