Tyler Technologies Careers

Description

As Tyler Technologies’ Courts & Justice Division continues to grow, we seek to set up a new team responsible for defining and bringing to market high-quality enterprise API, data, and integration solutions.

Technical Product Management will be integral to the Product Management team as we move into a technology-led strategy for Courts & Justice. Technical Product Managers are an essential component of that team. This function has a deep understanding of how to bring the best of our products together, including a deep understanding of how to leverage current and future platform capabilities.

NOTE:  This is a hybrid position which requires the new hire to be present in the Plano, TX office at least 2 days per week.

Responsibilities 

• Developing a hands-on understanding of client problems at a deep enough and granular enough level to provide actionable inputs for product direction and use case selection within your assigned product area.
• Performing requirements analysis and project decomposition activities that set engineers up to deliver value to clients efficiently and sustainably.
• Supporting leadership in vetting merger & acquisition opportunities from a technical and integration standpoint.
• Contribute to robust business cases and optimized product investments through review, analysis, and validation/challenging of business assumptions. This may include activities such as competitor and SWOT analysis.
• Leveraging a strategic partnership with AWS to evaluate technologies and solutions through a business lens to help solve known business problems and drive efficiencies.
• Championing agile product development and the continuous improvement of the product development process.
• Driving the establishment of an end-to-end vision and multi-year roadmaps for assigned product areas in partnership with architecture, product development teams, and the business. 
• Tracking value delivered, product adoption, performance, and execution against the integrations and data roadmaps and adjusting roadmaps as necessary.
• Ensuring roadmaps account for and integrate dependencies across functional areas within domains.
• Partnering with internal and external stakeholders to understand customer needs and business goals and providing strategic direction to support them with technical solutions. 
• Create strategic alliances with relevant stakeholders in Architecture, Engineering, Release Management, Security, and Technical & Cloud Services to surface challenges and drive efficiencies.
• Establishing and monitoring relevant product and usage metrics and providing data-informed recommendations for new investments.
• Create and validate service contracts, user scenarios, and technical requirements for multiple teams and stakeholders.
• Communicating information in User Stories that support user needs, program functions, test cases, and steps required to develop or modify systems.
• Traveling to meet users face to face and participate in research, design, and feedback sessions. At its peak, travel is expected not to exceed 25% of your time. 

Qualifications

• Bachelor’s degree in Computer Science or related discipline
• 5 or more years of experience working in a fast-paced, data-driven environment
• Ability to represent 'the voice of the customer' in technical discussions with architecture and engineering teams
• Expert in agile software development methodologies and practices
• Experience creating and leading product and technology presentations to internal and external senior leaders
• Critical thinking and problem-solving skills
• Ability to learn unfamiliar technologies and become productive with them quickly
• Strong oral/written communication skills
• Working knowledge of AWS services
• Experience making build/buy/partner recommendations
• Experience working with offshore teams