Sales Support Administrator
Description
The Sales Support Administrator will work in a fast-paced environment to support essential operations of the Sales organization. This position will reside in the Plano, TX office and work closely with the Sales and Sales Enablement teams to support the day-to-day operations of the team. The primary responsibilities of this role will include administrative support of the Sales team including the VP, Sales Reps, Inside Sales, and Sales Support staff, as well as facilitating all contracts with our legal teams. The successful candidate will operate with a sense of urgency and efficiency needed to enable the Sales organization to generate as much productivity as possible. This individual will need to use good judgment and experience to proactively resolve issues or seek solutions and operate independently where appropriate.
Responsibilities
- Facilitate the contract process by understanding and alleviating common contract issues; requires interaction with accounting and legal.
- Create contract templates and Investment Summaries, route contracts for signature, and file contracts with Accounting.
- Serve as the liaison between the Sales team, the Legal teams, and Accounting. Provide guidance, recommendations, and resolve issues during the contracting process.
- Maintain exceptional knowledge of our products, services, and pricing models.
- Coordinate with sales and other departments on new products & features.
- Provide advanced administrative support to the VP, Directors, and other key staff members, including booking travel, submitting expenses, supporting coordination of scheduling as needed.
- Support the Sales team as it expands and grows as it relates to space coordination, seat assignment, office space logistics and communicating and facilitating the needs and liaising with the facilities team on these needs.
- Support onboarding and offboarding activities of Sales team members.
- Coordinate onsite or virtual training, workshops, meetings, etc.
- Anticipate needs by handling administrative requests independently and route requests appropriately.
- Identify issues and propose solutions to improve the productivity and efficiency of the Sales team as it relates to Sales Operations or administrative support.
- Develop relationships and gain trust from cross-departmental stakeholders quickly to help support the efficiency in fulfilling administrative requests.
- Handle internal and external matters with the highest of confidentiality and time sensitivity.
- Complete special projects as necessary.
- Provide support to the Sales Reps with miscellaneous requests including formatting, wording, editing, etc. as needed.
Qualifications
- BS/BA degree in related field or equivalent experience required.
- 3 or more years of experience in dedicated Sales Administrative experience preferred
- Excellent written and oral communication skills, including presentation skills
- Expertise in Microsoft Office, including Word, Excel, and PowerPoint. Also, expertise with Adobe and SharePoint required.
- Ability to field a broad range of questions and respond in an appropriate manner
- Ability to manage multiple tasks simultaneously and at a fast pace.
- Self-directed, proactive, analytical and organized.
- Trusted to handle details of a highly confidential and critical nature and use excellent judgment at all times.
- Meticulous eye for detail, accuracy, and the ability to anticipate, react and thrive in a dynamic environment.
- Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.