Tyler Technologies Careers

Description

We are seeking an Automation Engineer that loves working with the web and mobile platforms, to join our team of passionate engineers and analysts in a modern development environment.  Our Agile teams collaborate to define requirements, design, create and test solutions which target complex business problems.  The Automation Engineer is responsible for writing test design specifications and automated test cases, and designing and developing test automation framework and tools to ensure the functionality of the software.  The Automation Engineer handles work of moderate to complex scope and complexity.  Our focus is on building the highest quality applications using cutting-edge technologies to satisfy market driven needs.
 
Our “QA technology stack” consists of:

• Microsoft SQL Server 2019
• Android Debug Bridge (ADB)
• SpiraTest
• GitHub
• Playwright Automation Framework
• AWS Cloud Platform

Responsibilities

• Design, implement and execute test cases based on product functional specifications.
• Develop, implement and maintain test automation scripts using automation tools.
• Develop solid test automation framework.
• Analyze software issues to determine root causes and provide detailed reports to the QA Manager and Software Engineers.
• Conduct thorough and accurate software testing and provide approvals during development sprints, integration, release, regression and patch software development phases; document results.
• Perform comprehensive testing and validate that program modules meet specifications and standards; this involves interviewing multiple parties to design effective test solutions.
• Create and maintain test plans and test cases for all testing assignments typically of moderate complexity.
• Participate in meetings to gain and apply knowledge of feature requirements, system operation, and ensure new feature stories have appropriate test criteria defined.
• Review and edit regression test case scripts.
• Document and execute black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Adhere to and assist in the development of standards and procedures.
• Assist with reviewing and editing test case scripts and writing queries.
• Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
• Assist in the design and requirements for new products.
• Provide analysis and consulting support for development and support employees.
• Communicate effectively with technical and non-technical audiences.
• Work independently to organize assigned work and make sound independent decisions.
• Operate effectively in a fast-paced environment; juggling multiple tasks effectively to meet deadlines.
• Apply technical skills to address increasingly complex test scenarios involving web and database servers, mobile devices and/or other systems components.
• Relate the application of computer capabilities and testing technical to real world problem resolution.
• Demonstrate an in-depth understanding of assigned software modules.
• Exhibit efficient management of time, tasks and priorities.
• Maintain a positive team player attitude.
• Assist in defining/refining QA standards and procedures.
• Demonstrate an excellent work ethic and focus on work, tasks, priorities and improving the QA process.
• Stay abreast of the latest trends in software development and quality assurance.
• Work directly with customers to help diagnose urgent issues.

Qualifications

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement. 
• Prior experience in software automation required, Tyler software or related experience helpful.
• Solid analytical and problem-solving skills involving sound decision making and effective resolutions.
• Solid understanding of QA testing methodologies and practices preferred.
• Expertise with basic coding and/or scripting is required.
• Full software development lifecycle familiarity is strongly preferred.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with proven track record of delivering successful results.
  Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
• Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing.
• Proficient with Microsoft Office.
• Familiarity with test case management tools such as SpiraTest.
• Familiarity with GitHub.
• Familiarity with Android operating system.
• Familiarity with Playwright Automation Framework
• Ability to work independently as well as collaborate in a team as well as across functional groups.
• Ability to be effective in a fast paced environment.