Tyler Technologies Careers

Description

Responsibilities

• Plans efficient route and method to drive to property locations, getting in and out of vehicle. Physically walks around property and examines all buildings to determine required property characteristics on various properties including the most complex properties.
• Verifies residential/agricultural and/or commercial/industrial property location by associating information from the applicable field document with the map.
• Measures and inspects exterior of residential/agricultural and/or commercial/industrial buildings. Inspects interior of buildings, if required.  Accurately and efficiently records property characteristics, square footage, angles, sketches, and dimensions on appropriate field documents and/or mobile devices with a high level of productivity and process efficiency.
• Takes clear digital images of properties including specified improvements if required.
• Gathers cost and sales information and records on appropriate field documents or devices, as required.
• Updates data on the physical condition of buildings.
• Maintains personal production records in alignment with productivity targets. Completes logs and control forms and required documentation as required.
• Communicates effectively with the public to share the purpose of our visit to their property, inquires about the interior of the property, addresses questions, etc. Professionally represents Tyler and the client to property owners and other members of the public handling field questions and complaints in a courteous manner and escalates to their supervisor as appropriate.
• Assists in the training of new Data Collectors and acts in the group leader’s or supervisor’s stead as needed.
• Regular attendance is required.

Qualifications

• High School graduate or equivalent work experience
• Strong written and oral communications skills
• Strong problem-solving skills including identifying the root cause of the issue and providing viable solutions.
• Strong organizational skills including skills with attention to detail, planning and prioritization of workload.
• Prior experience working independently and collaboratively with a team successfully.
• Ability to read and understand maps and locate a physical location on the map and effectively visualize floor plan footprints based on three-dimensional buildings is required.
• Strong mathematical and analytical skills to calculate square footage, ratios, and similar functions
• Must be able to travel to properties in assigned project area for the majority of the workday and provide reliable transportation and carry personal liability insurance on the vehicle driven to perform job.
• Must possess and maintain a valid driver’s license issued by the state in which the employee lives.
• Basic computer knowledge and understanding including Outlook, Excel, and Word