Cybersecurity MDR Intern
Description
MDR interns will research current attack trends and methodologies, track sources of malware and be able to identify how clients’ network infrastructure may have been compromised. They will communicate effectively within the team and work cooperatively with MDR team members to ensure the highest quality and timely reporting to the Tyler MDR client base. MDR interns are also responsible for responding to real-time security event alerts by performing log analysis investigations. MDR interns will be responsible for Tier 1 support for client requests, escalating to MDR Senior Analysts as needed.
Primary working hours: 7:00AM – 3:30PM EST.
Responsibilities
- Provide high quality analysis of Tyler MDR clients’ logs: firewalls, operating systems, web servers, etc.
- Remain up to date on current information security trends and research techniques in the industry.
- Possess excellent time management skills.
- Function effectively in a team environment.
- Display excellent written and verbal skills.
- Provide additional assistance as needed when staffing or workload issues arise.
- Communicate with clients in a prompt and professional manner.
- Provide high quality service to MDR clients as necessary.
- Assist MDR Team Lead(s)/Manager(s) in identifying potential quality related issues.
- Assist MDR Threat Detection Analyst in identifying potential threat detection related issues.
- Other duties as assigned by Tyler MDR leadership.
Qualifications
- Pursuing a bachelor's degree in Information and Communication Technology, Cyber Security or similar
- Familiarity with Information Security
- Working computer networking knowledge
- Excellent written and verbal communication skills
- Experience with Microsoft Office Suite