Conversion
Lakewood,
Colorado
United States
Description
Responsibilities
- Works with stakeholders to define and control conversion scope.
- Manages team members: coaching, one on one’s, goal setting, reviews, hiring, etc.
- Works closely with implementation management to ensure teams and processes align.
- Answers conversion questions regarding future sales.
- Assists team members with efficient and effective conversions.
- Has a strong understanding of specific business application and table structure.
- Ability to communicate complex technical and data issues on both the technical and business sides.
- Oversees training and mentoring of new conversion programmers.
- Schedules and assists team members to meet conversion deadlines.
- Identifies tools, programs, and processes to continually reduce conversion scope and complexity.
- Uses good communication skills to correspond with clients and internal staff.
- Establishes and supports Agile conversion procedures and documents for conversion team.
- Works with Development to ensure proper communication on tools and table changes.
- Stays aware of current technology trends and implements where applicable.
Qualifications
- Computer Science degree or applicable experience.
- Exceptional customer service skills.
- Excellent verbal and written communication skills.
- Strong decision-making, analytical and problem-solving skills particularly in data conversion.
- Ability to lead a diverse staff in numerous locations.
- Understanding of the business rules of the specific product.