Tyler Technologies Careers

Description

Responsibilities

• Design, implement, and execute complex and/or high-profile test cases based on product functional specifications.
• Develop, implement, and maintain complex test automation scripts using automation tools.
• Develop test automation framework for projects requiring an in-depth knowledge of software functionality.
• Analyze software issues to determine root causes and provide detailed reports to the Manager and Software Engineers.
• Conduct thorough and accurate software testing; provide approvals during development sprints, integration, release, regression, and patch software development phases; document results.
• Perform comprehensive testing and validate that program modules meet specifications and standards; this involves interviewing multiple parties to design effective test solutions.
• Create and maintain complex test plans and test cases for all testing assignments.
• Participate in agile scrum meetings to gain and apply knowledge of feature requirements, system operation, and ensure new feature stories have appropriate test criteria defined.
• Review and edit complex test case scripts.
• Document and execute black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Understand the Company’s Cybersecurity polities related to the QA testing and implement them for the products’ testing.
• Work with Product Analysts, Product Managers, and other relevant parties to design and document test cases for new and existing complex product features and functionality within Tyler’s software application.
• Consult with product development in the design of acceptance test criteria for new product feature stories.
• Validate written documentation for accuracy and completion.
• Leverage risk-based analysis and to identify manual test cases for test automation.
• Execute automated test scripts and evaluate results; assist with automation script maintenance.
• Identify and document software defects in the issue-tracking system and proactively communicate with software developers and other relevant parties.
• Provide direction to other QA staff, and conduct training as required.
• Identify new procedures, methods and/or tools to improve the efficiency of the QA process.
• Provide analysis and recommendations to support for development and support team employees.
• Occasional travel may occur.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirements.
• Typically has 2+ years experience in software automation testing, quality assurance or related experience including but not limited to writing and executing test cases, test scripts, and plans successfully.
• Previous experience developing automated tests using coding languages (such as Python, Java, C#, JavaScript, Selenium) required.
• Proficient analytical and problem-solving skills involving comprehensive research and fact-finding, effective root cause analysis, sound decision-making, and resolutions.
• Highly proficient understanding of QA testing methodologies and practices.
• Strong knowledge and understanding of the full software development lifecycle and associated methodologies is required.
• Keen attention to detail.
• Strong planning and organizational skills while managing multiple work streams.
• Strong time management skills with a proven track record of delivering successful results.
• Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
• Solid knowledge and experience with relational databases including solid knowledge and understanding of SQL and queries.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team as well as across functional groups.
• Experience providing guidance and direction to the team.
• Ability to be effective in a fast-paced environment.
• Solid knowledge and understanding of Agile SCRUM development processes.
• Must be able to travel occasional if requested.
• Work independently and in a team and make sound independent decisions.
• Demonstrate a comprehensive understanding of QA practices/testing methodologies and assigned software modules.
• Partner with Lead QA and management in continually defining/refining QA standards and procedures.
• Exhibit excellent management of time, tasks, and priorities.
• Maintain a positive team player attitude with the ability to mentor/train and guide team members.
• Demonstrate an excellent work ethic and focus on work, tasks, priorities, and improving the QA process.
• Exhibit comprehensive and proficient technical skills to address complex testing scenarios involving web and database servers, mobile devices and/or other system components.
• Communicate technical and non-technical information clearly and effectively/professionally with peers, management, Development, Support, and other departments within the company.
• Stay abreast of the latest trends in software development and quality assurance and identify recommended technical solutions to management, leads and/or other appropriate parties.
• Collaborate with stakeholders to help diagnose issues of basic and moderate complexity; partner with senior/lead staff to resolve complex issues.
• Selected Candidates are required to undergo and satisfactorily pass a finger print background check in accordance with CJIS requirements.