Business Development Representative
Description
Tyler Technologies seeks a Business Development Representative to create long-term, trusting relationships with our customers in the payments space. The Business Development Associate role oversees a portfolio of assigned customers, develops new business from existing clients, and actively seeks new sales opportunities.
Responsibilities:
- Develops knowledge of Tyler products and services to thoroughly understand products and services as they relate to existing clients.
- Successfully build relationships with existing clients to sell products and services.
- Proactive client outreach to determine needs and interest in purchasing additional products and services.
- Explain capabilities, answer questions, and discuss research issues supporting, and selling additional products and services.
- Follows up on leads from internal employees to investigate client issues, questions, etc.
- Manages sales cycles from lead generation to close of sale.
- Travels to trade shows, user groups, and/or client sites as needed.
- Assists with the preparation of RFP responses.
- Meets a pre-set annual sales quota.
- Performs other duties as assigned.
Qualifications:
- A bachelor’s degree or equivalent work experience is required.
- Previous sales experience in the software industry is a plus.
- Must possess a competitive drive and results-oriented approach.
- Understanding of client base and key customer differences and needs.
- Ability to communicate clearly with customers.
- Ability to maintain each assigned client’s revenue basis and assist Sales in the upselling of additional products and services across the assigned portfolio.
- Ability to follow onboarding protocols and identify responses to those protocols.
- Excellent listening, reasoning, presentation, verbal, and written communications skills.
- Must be a self-starter in addition to a team player.
- Familiar with CRM and CSM software.