Senior Human Resources Representative
Description
We are looking for a driven, hard-working, and trusted Senior HR Representative to join our team! As a member of the Tyler HR team, this position will play a key role in driving our culture and implementing practices and objectives that will support our employee-oriented, high performing environment.
We are looking for someone to be onsite in our Herndon, VA office location and work a hybrid arrangement 3 days a week in the office.
Responsibilities
- Build and maintain credible and trusting relationships with team members, managers, and leadership
- Manage and resolve complex employee relations issues
- Counsel team members and managers on HR policies and procedures to ensure fair and equitable treatment of all team members
- Conduct employee investigations of all complexities
- Responsible for employee accommodation requests and may provide consultation on complex requests requiring creative solutions
- Participate in onboarding new hires including new hire orientation
- Responsible for performance management activities such as performance evaluation process, performance improvement process and terminations
- Partner with divisional HR leader to assist with talent strategy, retention, and succession planning
- Support learning and development programs and initiatives and partner with the Talent Development team to identify, create and facilitate programs to support team member development
- Conduct and/or analyze exit surveys and interviews, and provide trends, insights and recommendations to managers
- Partner with HR leader in the execution of employee engagement survey
- Analyze surveys and other employment data to identify trends and provide recommendations to HR leadership; serve as an advocate for a positive team member experience
- Provide guidance to managers regarding base and variable compensation decisions and pay equity; partners with HR leadership to develop and maintain incentive plans; may be responsible for the administration of the divisional annual compensation process
- Work with HRIS team to ensure the HR system is accurate and up to date, and support managers with manager self-service in myTyler (UKG)
- Leads and collaborates on various HR projects and initiatives; provides input for process improvement and efficiencies
- Assist with the division’s immigration processes (H-1B, PERM, Change of Employer)
- Model Tyler's Mission, Vision, and Values and mentor team members to do the same
- Maintain confidentiality while working with highly sensitive information
- Ability to support international employees in partnership with Country HR team
- Other Responsibilities Assigned by Manager
- Some Travel May be Required
Qualifications
- Bachelor's degree in Human Resources Management or related field preferred
- Minimum of 5 years of HR experience
- PHR or SHRM-CP preferred
- Advanced knowledge of applicable federal, state, and local labor laws and regulations
- Demonstrate strong interpersonal, communication, and organization skills, including the ability to multi-task and present to a variety of audiences including Senior Leadership
- Proficient computer skills in Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint
- Self-starter, proactive, demonstrates sense of urgency and results-oriented
- Working knowledge in each of the functional areas: employee engagement, talent acquisition, performance management, compensation and benefits, and workforce development