Senior Cloud DevOps Engineer

Software Engineering Troy, Michigan


Description

Tyler Technologies Public Safety Team is seeking a motivated Cloud DevOps Engineer with proven AWS experience to join our team. In this role, you will focus on automating the upgrade process for our software products, ensuring smooth and reliable deployments. You will work collaboratively with cross-functional teams—including development, quality assurance, and operations—to build robust automation frameworks, create prevalidation tests, and continuously improve our upgrade processes.
 

Key Responsibilities:

Upgrade Process Automation:
  • Design, develop, and maintain automation frameworks and scripts specifically for automating our software upgrade process within AWS environments.
  • Leverage AWS services (e.g., EC2, Lambda, CloudFormation, CloudWatch) to streamline infrastructure provisioning and upgrade workflows.
Prevalidation Testing:
  • Develop and implement automated prevalidation tests to assess system readiness before initiating upgrades.
  • Validate system integrity post-upgrade to prevent downtime or performance issues.
 
Cross-Functional Collaboration:
  • Work closely with development, QA, Watchtower and operations teams to understand changing upgrade requirements and integrate automation solutions into the upgrade process.
  • Participate in regular meetings to provide status updates and troubleshoot issues.
Testing and Quality Assurance:
  • Build and maintain automated testing suites that support CI/CD practices.
  • Monitor automation outputs and logs to quickly identify and resolve failures.
Continuous Improvement:
  • Identify process gaps and recommend enhancements to improve efficiency and reliability.
  • Stay updated with the latest AWS tools and automation best practices.
 

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
  • 3–5 years of professional experience in automation engineering, with a focus on AWS-based environments.
  • Proficiency in scripting languages such as Python, PowerShell, or similar for developing automation scripts.
  • Familiarity with basic SQL processes: Ability to write simple queries, understand relational data structures, and perform basic data validations.
  • Excellent problem-solving skills and a detail-oriented mindset.
  • Strong communication and collaboration skills; familiarity with agile methodologies and CI/CD practices is highly desirable.
 

Preferred Qualifications:

  • Experience with infrastructure-as-code tools such as Terraform or AWS CloudFormation.
  • Prior experience in automating upgrade processes in a production environment.
  • AWS certifications (e.g., AWS Certified Solutions Architect or Developer Associate) are a plus.