Product Analyst, Manila
Description
The Payments group is looking to fill a Product Analyst role. You will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering a world class solution to Tyler’s diverse customer base. We are currently looking to hire a Product Analyst to directly support our electronic payments platform, specifically our Enterprise Cashiering system.
The Cashiering System enables seamless in-person payments at local government offices. It streamlines transactions, ensures accurate accounting and reconciliation, generates detailed reports, and integrates smoothly with receivable systems for efficient financial management.
This position offers someone a great opportunity to hone the skills necessary to extract requirements from stakeholders, construct stories for the technical resources to develop and to successfully deploy the new features at customer sites.
This is a hybrid position which requires 2 working days on site in our office. The office address is Three/NEO Building, 18th Floor, 3rd Ave. Corner 30th St., Bonifacio Global City, Taguig City, Metro Manila, Philippines 1634.
The Product Analyst will participate in every stage of the product management lifecycle, described below, to add value to the product and to grow out product development skill sets.
Responsibilities
- Research market problems: Research competing products and organizations.
- Prioritize problems to solve: Evaluate incoming requests, requirements, and suggestions. Maintain a backlog of planned development work. Organize releases of product features. Validate priorities and plans with stakeholders.
- Design solutions to problems: Communicate requirements such as epics and stories. Consult with designers on mockups and prototypes. Consult with engineers on technical solutions. Validate designs and requirements with stakeholders.
- Deliver solutions to the market: Guide development and testing of new features. Document features and functionality for future reference. Demonstrate and train features for stakeholders. Validate features with early adopter clients.
- Drive adoption of solutions: Measure adoption and usage in the target market.
Qualifications
- Knowledge of payment solutions
- Work history in a customer-facing role, preferably in gathering requirements for software development.
- Knowledge of the software development life cycle, especially agile methodologies
- Knowledge of software design principles, especially user centered design
- Strong communication skills in written, verbal, and presentation formats.
- Well-developed analytical and problem-solving skills, attention to detail, time management skills and the ability to manage multiple work tasks effectively.
- Ability to work well in the following ways: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.