Senior Site Reliability Engineer - Cloud

Software Engineering Yarmouth, Maine



  • Implement tooling to monitor AWS EKS-based systems focusing on performance, reliability, and scalability.
  • Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale.
  • Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost effective.
  • Apply software engineering best practices to comprehensively address and resolve problems.
  • Collaborate with product support teams to drive efficiency and enhance customer experience through self-service tools and automation.
  • Ensure timely response to incidents and support requests, collaborating effectively on solutions.
  • Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers.
  • Lead and participate in incident retrospectives to enhance future response efforts.
  • Participate in on-call rotations, providing critical support as needed.


  • An extensive and successful technical career within reputable technology firms, particularly with large-scale cloud applications.
  • Expertise in Site Reliability Engineering concepts and practices, including the use of observability platforms and monitoring tools.
  • Experience deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS.
  • Proficiency in infrastructure as code technologies, such as Terraform.
  • Strong software engineering skills in languages like Python, JavaScript, or Go.
  • Familiarity with DevOps and CI/CD methodologies.
  • Bachelor’s degree in Computer Science or related field.