Satellite Office Careers

Description

Employee Relations 

• Represents company on Labor related cases
• Serves termination notices
• Facilitate exit procedure for resigned and terminated employee
  • Processes employee separation documentation
  • Processes and routes clearance
  • Prepares last pay request
  • Conducts exit interview and submits summary of exit interview
• Releases exit documentation
  • Last pay
  • Prepares Release Waiver & Quit Claim
  • Prepares Certificate of Employment
  • Coordinates with HR-Timekeeping & Payroll for Certificate of Contribution (SSS, Pag-ibig & PhilHealth)
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• Counseling, grievance and discipline for all staff
  • Conducts investigation on complaints and grievances
  • Facilitates the resolution of any employee relations problems
  • Counsels employee regarding work, family or personal problems
  • Handles grievances of the employees, in a sensible manner
  • Prepares and issues disciplinary action memorandum

Account Management 

• Conducts regular site visits for off-site accounts
  • Brings pay-slips, documents, etc. to offsite accounts
  • Meets with Team Leads and discusses concerns or updates
  • Takes note on offsite concerns and discusses concerns to HR Head for immediate action
  • Conducts Focus Group Discussions, as needed
• Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, collective bargaining, etc.)

Performance Management 

• Ensure timely communication / execution / completion of the Performance Management Process
  • Distribution of performance evaluation forms
  • Records performance evaluation results
  • Computes performance ratings
• Maintains performance evaluation tracking system
  • Tracks and monitors performance evaluation
• Prepares employment documentation
  • Regularization
  • Personnel Action Memo (PAM)

Compensation and Benefits Administration 

• Administers both government mandated and company initiated benefits which includes government and company loans
• Ensures that all benefits administered are consistent to the employees’ corresponding status and level
• Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments
• Handles HR Information System and 201 files

Employee Engagement 

• Works with rest of HR team on company events
• Conducts new hire orientation

Records and Reports Management 

• Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information required
• Prepare reports on complaints, counseling, grievances, surveys and other adhoc tasks

Others 

• Performs miscellaneous clerical functions and special projects as assigned
• Performs general office support functions and assists personnel as necessary
• In the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relations
• Other duties as assigned

PERSONAL SKILLS & QUALITIES

 

• Flawless integrity, with orientation towards compliance and people management
• Excellent English communication skills, both written and verbal
• Strong business acumen, with an entrepreneurial mindset
• Excellent time management skills with a strong sense of urgency
• High energy, team orientated
• Excellent management / organizational skills
• Precise, accurate, attention to detail a must
• High learning aptitude with the ability to work unsupervised
• Confident to practice responsible transparency at all times
• Must demonstrate initiative and a ‘can do’ attitude – solutions-oriented and results focused

QUALIFICATIONS & EXPERIENCE
 

• Minimum of 8 years’ experience in Human Resources operations
• Extensive experience in
• Exposure to and understanding of
• Must have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approaches
• Strong preference towards documentation and experience in document management is required
• Experience in the outsourcing / offshore staff solutions industries is required
• Degree qualified, preferably Psychology or Behavioral Sciences related, from a reputable College or University