Accounts Receivable Officer (SO2)
Description
Accountability Statement
As an Accounts Receivable Officer, you will play a vital role in maintaining the financial health of VISY Retail Services - consumer products by overseeing the Accounts Receivable function. Primary responsibility will be to ensure accurate and timely invoicing, monitor outstanding receivables, and collaborate with internal and external stakeholders to optimize cash flow. This position requires strong organizational skills, attention to detail, and effective communication abilities.
The Accounts Receivable Officer will be under the supervision of the Finance Manager and will work closely with the Accounts Payable Officer, Inventory Control Officer, and the Accountant for consumer products. Additionally, the role involves overseeing the Accounts Receivable functions executed by the Finance Graduate Trainee.
Description of Position (Duties)
Key Result Area (KRA) | Major Activities |
Credit Control | · Monitor and manage the aging of accounts receivable. · Implement credit control measures to ensure timely collection of outstanding balances. · Communicate with customers regarding overdue payments, resolve payment issues and escalate where needed. |
Receipts and Cash Application | · Record and reconcile customer payments in the accounting system. · Allocate payments to the appropriate customer accounts and invoices using uploads into National and individual accounts. · Investigate and resolve discrepancies in payment records to facilitate discrepancy free month ends. |
Invoicing | · Generate and issue invoices to customers promptly and accurately; (Cash, FOB, staff, commission & Misc invoices) · Ensure that all invoices are following contractual agreements and company policies. · Verify and confirm accurate billing information, including pricing and terms. · Maintain and mange the credits and returns across, AU, NZ &UK. |
Customer Relations | · Build and maintain positive relationships with customers. · Address customer inquiries and provide timely and accurate information. · Collaborate with sales and customer service teams to resolve customer issues. |
Billing and Revenue Recognition: | · Collaborate with other departments to ensure accurate and timely billing. · Assist in revenue recognition processes in compliance with accounting standards. |
Reporting | · Generate regular reports on accounts receivable status, aging, and collection efforts. · Preparation of account statements for multiple entities (AU, NZ, UK) and produce by the set due dates. · Provide insights and analysis on key performance indicators related to accounts receivable. · Assist in annual audit requirements related to accounts receivable. |
Reconciliation | · Reconcile accounts receivable sub-ledger with the general ledger and investigate and resolve discrepancies. · B&Q customer payment reconciliation. · UK Short Supply reconciliation. |
Debtor maintenance | · Maintenance of Debtor accounts in SAGE/SAP. · Maintenance of correct invoice, credit templates with correct currencies and tax requirements. |
AP and Other | · Process and manage the ANZ VISA credit card expense management. · Manage and process Rebates, discounts, crossdocking and oversupplies adjustments. |
Safety | · Ensure that the workplace is maintained at a safe and healthy level. |
Role Clarity
This position primarily involves operational responsibilities, contributing to the improvement of efficiency. A keen focus on detail, emphasizing precision in financial transactions, is crucial. The capacity to collaborate with cross-functional teams is vital for the effective management of accounts receivable processes.
Supervision Received/Guidance Available
A largely autonomous role operating within the business and market but with the provision of guidance and mentoring from the Finance Manager- Consumer Products. An assertive pragmatic approach is required to aid and support to a diverse group of Managers with competing demands whilst staying true to the overall objectives and values of the organization.
Qualifications/Education
Essential:
- Tertiary qualifications (incl Bachelor Degree) in Finance, Accounting or related field.
Experience
Required:
- Proven experience as an Accounts Receivable Officer or similar role; 3+years.
- Sound understanding of and ability to apply accounting principles and revenue recognition.
- Proficient in the use of SAGE/SAP software and Microsoft Excel.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills.
Desirable: Accounts receivable experience in retail and/or FMCG.
Knowledge & Skills
Competency | Level (Basic, General, Competent, Advanced, Highly Developed, Specialised) |
· Accountant knowledge and skill set | Advanced |
· Leadership qualities | Advanced |
· Interpersonal, verbal and written communication | Highly Developed |
· MS Office skills | Highly Developed |
· Superior attention to detail and time management | Highly Developed |
· Presentation and report preparation | Highly Developed |
Personal Attributes
- Superior written and verbal communication skills.
- Initiative and genuine motivation to grow and develop.
- Exceptional attention to detail and superior organizational skills.
- Ability to work within tight deadlines effectively.
- Ability to work collaboratively with cross-functional teams.