Automation Analyst
Description
What you will do
- Design, develop, and deploy automation solutions using various tools and technologies to streamline business processes and improve operational efficiency.
- Create and maintain intelligent agents (chatbots, virtual assistants, etc.) to support various business functions and enhance user interactions.
- Maintain comprehensive documentation of automation processes, solutions and best practices.
- Collaborate with IT and business stakeholders to develop systems and build scalable, reliable, and secure automation solutions.
- Plan solution design and integration with existing systems, data, and platforms.
- Develop and maintain architecture documentation, including solution designs, technical specifications, and integration designs.
- Ensure compliance with relevant standards, policies, procedures, and regulations in all solution designs and implementations.
Who you are
- Proven in-depth work experience in automation, digital workplace solutions or a related field with an Information Technology or technology related qualification.
- Experience in developing and delivering high quality solutions with a proven technical understanding in Microsoft development and platforms, including intelligent agent development.
- Knowledge of the MS Copilot architecture including; Studio, Agents and Azure OpenAI, highly regarded.
- Proficiency in HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Angular, Vue.js).
- Experience with version control systems (e.g., Git, Azure DevOps) and build tools (e.g., Webpack, Babel)
- Excellent problem-solving, communication, and teamwork skills. Ability to work effectively in a fast-paced, dynamic environment.