Azure Specialist (SO2)
Description
MAIN DUTIES/RESPONSIBILITIES:
- Design, deploy, and manage Azure-based solutions for clients, ensuring the scalability, availability, and security of their cloud environments.
- Monitor and optimize Azure resources and services to maximize performance and cost-efficiency for clients' cloud deployments.
- Provide technical support and troubleshooting for Azure-related issues, leveraging Azure monitoring and diagnostic tools to identify and resolve potential issues proactively.
- Implement and manage Azure governance policies and security measures to ensure compliance with industry standards and best practices.
- Collaborate with the Managed Services team to develop and implement Azure migration and integration strategies for clients, ensuring seamless transitions to the Azure cloud platform.
- Conduct regular assessments and audits of clients' Azure environments to identify optimization opportunities, cost savings, and performance enhancements.
- Stay informed about the latest Azure technologies, updates, and best practices, and provide recommendations for leveraging new features and capabilities to enhance clients' cloud infrastructure.
- Develop and maintain comprehensive documentation related to clients' Azure configurations, processes, and procedures.
- Serve as a primary technical point of contact for clients' Azure-related inquiries, issues, and concerns, delivering exceptional customer service and support.
- Identify and scope client requirements and translate them to technology solutions.
- Assist with scoping and development of client proposals.
- Collaborate with project teams to deliver customer projects.
- Act as a mentor to the entire technical team.
- Provide after-hours emergency support when required
- Attain and maintain relevant qualifications and technical certifications
Qualifications and Experience:
- Bachelor’s degree in computer science, Information Technology, or a related field. Master's degree preferred.
- Proven work experience in managing Azure-based solutions within a Managed Services Provider (MSP) environment preferred.
- Expertise in Azure services, including Azure Virtual Machines, Azure Virtual Desktop, Azure Active Directory, Azure Networking, and Azure Security Centre. Other areas include: o Azure IAAS, PAAS experience o Azure Networking (Networks, Firewalls, SD-WAN, ExpressRoute etc) o Experience with Security (Security baselines, hardening etc) o Azure Landing zone design & deployment experience o DevOps, IaaC, Terraform (Azure, GCP, AWS), Bicep, Jenkins, Deployments o Github repos o Public contributions
- Experience in troubleshooting complex Azure-related issues and implementing secure and scalable Azure deployments for clients.
- Familiarity with Azure governance and security best practices, including Azure Policy, Azure Security Center, and Azure Identity Management.
- Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal teams to address Azure-related challenges and requirements.
- Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or Microsoft Certified: Azure Administrator Associate (minimum), Azure Network Engineer Associate and Azure Security Engineer Associate, Azure Virtual Desktop Specialty preferred.
- Strong analytical and problem-solving skills, with a proactive approach to managing and optimizing Azure environments for clients.
- Ability to work in a fast-paced, dynamic environment and effectively prioritize tasks to meet client needs and expectations.
WHY Virtuelle Group? Virtuelle Group stands out because of our culture and core values:
- You will have an IMMEDIATE IMPACT!
- Relentless Growth - grow professionally and individually
- Direct involvement in customer outcomes
- Open communication with the leadership team
- Data-driven organisation with tested processes
- Dynamic culture with team-oriented environment
- On-going training and development
- We support each other to succeed
- We move fast and solve quickly
- We value our reputatio