Commercial Operations Coordinator

Finance And Back Office Taguig City, National Capital Region

Team, reporting and relationships:

This position reports directly to your partner in Melbourne.

Responsibilities:

Assisting the estimating team with take offs and marking up floor plans
Receive and process builder account purchase orders, read construction floor plans and provide marked up floor plans of window furnishings for technicians
Receive and process builder account purchase orders, read construction floor plans and provide marked up floor plans of window furnishings for technicians
Receive and action site measures and installations as requested through the builder call-up process
Arrange order forms to suit requirements of each individual, submitting in a timely manner to correct suppliers
Build a rapport with builder account site supervisors and construction managers and estimation departments
Resolve difficult jobs by liaising with varies departments of the builder account
Assist with any request of quotes from the builder’s, deal with FRI’s and variations
Ensure all invoices are sent to the builder in a timely manner to receive on time payment
Develop a business relationship with the suppliers of the business to enable appropriate coordination of deliverance of products
Maintain high level of communication with subcontractors, and action daily reports and invoices and review back charges
Provide administrative support to managers and team members
Assist with operations to enter jobs into tracker
Updating SWMS and insurances for all projects
Assist in scheduling and provide administration support
Quoting and arranging service calls
Deliver the highest quality customer service

Must have qualifications, skills, and experience:

At least two years’ strong experience in administration or office support in window furnishings or directly applicable industry
The ability to learn quickly, be open to taking instruction, and always want to know more
Your customer service and phone manner will be professional at all time
Self‐motivated is the norm for you and you will have the ability to multitask, prioritise, juggle demands and keep smiling while you do it!
We want you to have an outgoing and engaging personality with the ability to quickly build rapport
The ability to quickly develop and maintain working relationships with other team members
You will be super‐organised, with an impeccable eye for detail and process
Excellent written and verbal communication skills and a high level of computer proficiency
An alignment with the client's values and approach to work and people

Expected behaviours:

We expect that you will:

Bring positivity and energy to your role, working the number of hours necessary to perform your duties competently and efficiently
Work outside of regular office hours when needed use your best efforts to promote the interests of the client at all times and do what we ask of you, when we ask you to do it
Know and adhere to our company policies, procedures and guidelines that exist to help us
Be our best and to keep us all safe embrace difference and value all aspects of diversity,
Be respectful of others and discourage discrimination