Satellite Office Careers

Description

• Responsible for the building and orchestration of audiences and segmentation using Snowflake and Braze.
• Use various analytical tools and techniques to understand the customer's journey, right from the initial contact to the point of purchase and beyond and use data to influence optimal behaviours. 
• Monitor customer behaviour, track purchase patterns, and analyse customer feedback to identify trends and insights. 
• Assist in the design and execution of marketing campaigns based on customer segmentation and data analysis.
• Gain a deep knowledge of our VIP cohort to devise retention strategies and optimising spend. 
• Assist in the development of Personalisation strategies to optimise customer experiences. 
• Conduct A/B testing for various marketing campaigns to optimize customer response rates.
• Build, distribution and maintenance of reports and dashboards.

• Degree in Marketing, Business, Analytics, or a related field.
• Experience in Retail preferred; department store ideal.
• Proven experience in SQL querying using Snowflake to build complex audiences.
• Strong data analysis skills are essential, proficient in using data analysis tools and techniques to extract insights from customer data. 
• Proficiency in CRM systems such as Salesforce is crucial, with ability to assist in managing CRM database. 
• Strong understanding of marketing principles and customer engagement strategies.
• Excellent analytical and problem-solving skills.
• Proficient in data visualization and reporting tools.
• Ability to communicate complex data insights in a clear and effective manner.
• Experience in campaign management and marketing automation platforms.
• A keen eye for detail is necessary to ensure the accuracy of data and reports. 
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Team player with excellent interpersonal and collaboration skills.
• Keen interest in staying abreast of industry trends and technological advancements.