Operations Manager, Urgent Care/Occupational Health Clinic
COVID-19 VACCINE INFORMATION: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) be fully vaccinated. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit vaccines.gov.
- Entity: Valley Regional Enterprises
- Shift: Day
Who We Are
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
The Operations Manager will provide day to day administrative responsibilities for clinic site of operation and will require outstanding interpersonal and administrative skills. Operations Manager will assist the Director to recruit and hire qualified, competent individuals, and assure training and orientation to provide for competent, skilled practice operations. This individual will be charged with creating a culture that promotes outstanding patient satisfaction, employee engagement and quality. Operations Manager may be requested to provide services insuring uninterrupted flow of the clinic. Operations Manager will mentor and coach individuals to improve on and champion an environment where a positive patient experience is the primary goal of every aspect of care provision.
What You Will Bring:
Bachelors Business, Healthcare Administration or related field required
Masters Healthcare Administration, Business Administration, Public Health or related field preferred
Five years experience in Urgent Care/Occupational Health clinic or family practice/ambulatory care office preferred
Two years supervisory or management experience in urgent care/occupational health, physician healthcare related office or business office practice management required
Demonstrated leadership, management, and dynamic interpersonal skills required Ability to demonstrate a comprehensive understanding of practice operations, reimbursement and budget/finance required
Excellent oral and written communication skills required
Ability to mentor staff members required
Ability to teach and demonstrate LEAN methodology required
Demonstrated financial acumen and revenue cycle knowledge related to accounts receivable and billing of the business operations required
What You Will Get:
- Competitive salary
- Flexible scheduling
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance
*some benefits are subject to change due to job status
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
Criminal Background Checks
VA State Police and/or WV State Background and Fingerprinting (WV Cares) (applicable state)
3rd party Background Check
3 A Administration