Director, HR Technology and Operations

Human Resources - 108371 Winchester, Virginia Full-Time

To see if this position qualifies for a sign-on bonus, click here: Valley Health Sign-On Bonuses


  • Entity: Valley Health Corporate
  • Shift: Day

Who We Are

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do:

Strategically manage and implement HR technology and operational processes focused on the functionality and business processes of the Human Resources department. Special attention will be given towards improving effectiveness and efficiency and driving leadership and staff engagement. The Director, HR Technology and Operations will measure HR technology functionality against organizational needs and create a roadmap for systemically supporting a comprehensive range of HR disciplines to include benefits, compensation, recruitment, and workforce planning. Providing leadership to the members of the HR technology and operations teams, this position maintains responsibility for system configuration, data reporting, data integrity, record keeping, and pre-employment and payroll business processes. As part of the Total Rewards team, this role will work closely and collaboratively with key stakeholders (HR Business Partners, Talent Acquisition, Organizational Development, Finance & Accounting, Payroll, IT, Legal, Compliance, etc.)
o Operationally oversees HR operations, reporting and HR technology maximization. This is a hands-on leader who will improve HR processes with the use of technology while maintaining compliance with all policies and procedures and federal and state regulations
o Provide functional and technical expertise and leadership to drive, maintain and optimize our HR Systems and Operations
o Maintain accountability for all HR data and reporting needs, working closely with HR partners and key stakeholders to develop our data strategy and then leveraging and/or developing tools to capture and report on key metrics aligned to the strategy
o Drive the HR Technology and data strategy, managing interdependencies and reviewing the existing HR technology landscape on an ongoing basis to deliver on the current and future needs of the organization
o Oversee day-to-day maintenance, administration, enhancements, and communication related to HRIS and any other current or future HR systems, including managing releases/upgrades, developing project plans to leverage new features, and serving as primary subject matter expert for optimizing system design, configuration, and integration
o Provide both a technical and business lens on HR vendor selection and management to maximize our return on investment in HR systems
o Identify opportunities for automation and reduction of manual processes and partner with teams across the organization
o Maintain and update data across all HR managed systems for reporting and data tracking purposes, including data entry as needed
o Responsible for maintaining monthly HR dashboard and supporting metrics to support business and strategic needs
o Work in partnership with Valley Health’s IT Team to ensure our HRIS integration with IT systems where applicable and leveraging enterprise-wide technology solutions where appropriate
o Lead implementation of any future HR system upgrades, changes, or additions
o Address data and reporting needs from various stakeholders with a focus on data quality and data governance within the organization
o Keep current on both the HR Technology and HR Operations best practices in service of continuous improvement of processes and systems

What You Will Bring:


Masters Degree in Management, HR, OD or related field required (or completion of master's degree within three years of entry into position)

• 8+ years’ experience in the strategy, implementation, governance, and administration of a variety of human capital management systems/HR technology, operations and people;
• Demonstrated experience in Workday highly preferred
• Experience developing reports and managing reporting needs for internal and external audience
• Demonstrated strengths in collaboration and influencing skills and ability to anticipate challenges and opportunities
• Ability to listen and engage with empathy, communicate clearly, and present successfully to a variety of audiences

Certification & Licensures
HR Certification (i.e., PHR, SPHR) preferred

• Demonstrated skills in planning, organizing and managing complex functions and projects.
• Excellent communication, listening and facilitator skills.
• Comfortable leading and facilitating large groups of internal/external stakeholders.
• Operational leadership experience
• Proven knowledge and experience in Human Resource areas including: Compensation and Benefits, HR Technology assessment and deployment, HR compliance, HR operations
• Demonstrated ability to translate organizational needs and prioritize into effective strategies
• Results oriented
• Ability to interact with external stakeholders and manage complex vendor relations

What You Will Get:

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit

Exclusions apply

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.


Criminal Background Checks
VA State Police
3rd party Background Check

FLSA Classification


Physical Demands
3 A Administration