Collections Officer (SO2)
Description
- Contribute to High Performance Team environment
- Actively share knowledge with your entire team
- Participate effectively in meetings.
- Participate positively in any new initiatives.
- Provide high level support to other areas of the business as required.
- Build productive working relationships with internal stakeholders in order to understand their business operations and the financial information needs of end users.
- Identify and effectively manage any risks or issues.
- Liaise with external auditors and customers, global business units, as well as the Symbio Finance Team.
- Assist with timely collection of outstanding debt from our +140 Wholesale clients.
- Reconciliations from account system to the billing system.
- Applying cash receipts, credits, refunds and ad-hoc invoices to the finance & billing systems.
- Processing credit card payments for customers with credit card payment option.
- Assist with maintaining and updating wholesale client records in the Finance and Billing systems.
- Assist with managing pre-paid client account balances.
- Assist with other finance tasks as required
Qualifications and Experience
- A bachelor’s in accounting, Finance or related tertiary education
- A minimum of 3 years’ experience in accounting or finance field
- Preferably with Telco experience
- Proven ability to deliver work in a timely fashion in accordance with work timetables, particularly Finance Month End timetables.
- Demonstrated proficiency in Microsoft Excel and Word.
- Demonstration of good verbal and written communication skills.
- Demonstration of good attention to detail.