Executive Assistant
Description
Key responsibilities
- Support social media management. Monitor social media platforms, schedule posts.
- Assist with market research. Conduct market research to support business projects and growth strategies.
- Organise contact lists. Maintain accurate contact lists in HubSpot and databases for seamless communication.
- Support customer service. Respond to customer inquiries and ensure customer satisfaction through timely follow-up
Qualifications and skills
- Educational background. A high school diploma is required; a bachelor’s degree in a related field is preferred.
- Work experience. Proven experience as an administrative assistant, personal assistant, or virtual assistant.
- Technical skills. Proficiency in Google Suite / Workspace, Microsoft Office Suite (Word, Excel, Outlook), HubSpot CRM software (or other CRM), and project management tools like Trello, Slack and Miro (Training to be provided).
- General Social media skills
- Organisational skills. Exceptional time management skills and the ability to prioritise various administrative tasks.
- Communication skills. Strong verbal and written communication skills are needed for effective collaboration with team members and clients.
- Problem-solving. A proactive approach to handling issues and providing solutions.Adaptability. Ability to work independently in a remote work environment while multitasking.
- Certifications. Certifications in virtual assistant qualifications, project management, or digital marketing are a plus.