Marketing Assistant/Graphic Designer (SO2)
Description
Purpose of Position:
The purpose of the Marketing Assistant & Graphic Designer is to deliver high-quality graphic design and marketing support while enhancing the development of engaging e-learning content. This role is essential in maintaining brand consistency, supporting administrative tasks, and contributing to innovative learning experiences tailored to adult learners.
Key Duties and Responsibilities:
Creating an environment of hope, dignity, health, happiness, comfort, and opportunity.
- Act in a manner to ensure the person being supporting feels respected
- Be approachable to the person you are supporting and to important stakeholders
- Create opportunities for the person to learn, grow and have fun
- Actively engage the person and include them in conversations and activities
- Maintain privacy and confidentiality of the Participants and their families
Our Core Values
- Integrity: Honest, Trustworthy and Respectful with devotion to our clients and the people around us.
- Empathy: Understand every person’s specific situation and environment, sharing the feelings of that person as if we were that person.
- Creative: Being able to provide solutions “Think outside the square”
- Inspire: Look for every opportunity to inspire and live the purpose
- Bold: Advocate for people’s rights. Be confident, courageous, and Accountable
- Mindfulness: Be attentive to the needs of your clients, they may not always have the voice to express these needs to you
Cultures, Values & Team Membership
- Provide open, honest, and respectful feedback to co-workers
- Be a supportive and reliable team member
- Effectively and appropriately manage conflict
- Demonstrate a high level of interpersonal and communication skills
- Foster a positive team culture and facilitation of services
- Demonstrate motivation and enthusiasm for your work and team
Daily Tasks
Graphic Design
- Create visually compelling graphics for digital and print media.
- Design marketing materials, including brochures, social media assets, and internal communications.
- Maintain brand consistency across all visual communications.
Administrative Tasks
- Manage print and merchandise orders.
- Coordinate with couriers and other external suppliers.
- Support general administrative functions as needed.
Copywriting
- Develop clear, engaging, and persuasive copy for various marketing initiatives.
- Write and edit content for online learning modules and assessments.
E-Learning Content Development
- Design and develop engaging e-learning activities and online assessments tailored to adult learning styles.
- Interpret written course materials and instructional design frameworks into interactive online learning modules.
- Utilize learning technologies and publish content via Learning Management System (LMS).
Professional Development
- Demonstrate a high level of self-awareness and personal insight
- Demonstrate reflective practice and a willingness and ability to develop your practice
- Staying updated on the latest marketing trends, technologies, and tools.
- Engaging in professional development to enhance skills and knowledge
Administration
- Complete and maintain internal and external documentation as requested
- Use and manage organisational resources appropriately
Organisational
- Understand and adhere to Organisational policies and procedures
- Work in accordance with our Code of Conduct at all times
- Consistently demonstrate our values, vision and mission
- Complete required organisational and employment reporting and documentation in a timely and accurate manner
- Contribute to a safe and healthy workplace
- Demonstrate problem solving where appropriate
- Positively promote the Employer in all interactions
- Be welcoming, inclusive and respectful of people from diverse groups and backgrounds.
Role Requirements:
Previous Experience and/or Qualifications
- Minimum 2 years of professional graphic design experience
- Familiarity with and/or experience using LMS software, specifically Articulate Rise 360
- Experience in or knowledge of the Australian disability service industry standards (preferred)
- SEO knowledge (preferred)
- Proficiency in Adobe Illustrator and Photoshop.
- Experience with Canva and PowerPoint.
- Competency in Outlook and other standard office applications.
- Familiarity with LMS software, specifically Articulate Rise 360.
Personal characteristics
- 100% fluency in written and verbal English.
- Understanding of Australian culture and target market.
- High attention to detail and accuracy.
- Ability to work autonomously and take initiative.
- Excellent communication skills (written and verbal).
- Strong organisational skills and ability to prioritise tasks effectively.
- High level of creativity and willingness to bring forward innovative ideas.
- Adaptability and ability to perform under pressure.