Production Support Associate SU

Operations Pasig City, Metro Manila


Description

DUTIES AND RESPONSIBILITIES
  • Ensure a smooth full-cycle process starting when orders are submitted until items are received in the warehouse
  • Review and prioritize incoming purchase orders from supply chain, sales, and marketing teams.
  • Accurately input customer details (fi les, locations, dimensions, ink colors, shipping addresses, sizes etc.)
  • Maintain accurate records of vendor agreements, compliance documents, and product specifications to ensure consistent record keeping.
  • Address product concerns and questions regarding pricing and decoration capabilities.
  • Review and reconcile vendor invoices against purchase orders and received goods.
  • Investigate and resolve discrepancies in invoicing promptly.
  • Monitor the status of open orders and proactively identify any potential delays or issues.
  • Ensure all product and supplier information is accurately entered and maintained in the system.
  • Proactively outreach to suppliers for compliance data to ensure proper shipment details.
  • Work closely with the sales, marketing, and supply chain teams to ensure alignment on order requirements and priorities.
  • Participate in cross-functional meetings to discuss procurement strategies and performance. 
  • Communicate any general supplier announcements or updates
JOB SKILLS AND TRAITS
  • Self-motivated individual who strives to go above and beyond.
  • Strong ability to manage data accurately and meticulously.
  • Excellent verbal and written communication skills for effective interaction with internal teams and external vendors.
  • Experience working with multiple vendors to fulfill POs
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Can work simultaneously on multiple projects
  • Familiarity with Salesforce
  • Experience with screen printers and embroiderers would be a plus - but not required
  • Enjoys working in a collaborative environment where everyone pitches in
  • Ability to work under pressure and tight deadlines
  • Thrives in a fast-moving environment where things are always changing
QUALIFICATIONS
  • Fundamental computer literacy required
  • Experience with Google Suite
  • Understanding of procurement processes, vendor management, and compliance regulations.
  • 1-3 years of experience in procurement, supply chain, or operations, preferably in the promotional products industry.