Tyler Technologies Careers

Description

Responsibilities

• Lead Comprehensive Requirements Gathering: Conduct interviews, document analysis, surveys, workshops, and site visits to capture both functional and technical requirements from state agencies.
• Engage and Partner with Agency Partners: Develop strong, collaborative relationships with agency partners to ensure alignment of project goals and seamless communication throughout the project lifecycle.
• Collaborate Cross-Functionally: Work closely with state agencies, development teams, and UI designers to define clear requirements and acceptance criteria.
• Analyze and Synthesize Information: Critically evaluate data from multiple sources, reconcile conflicts, and transform high-level information into detailed, actionable insights. Identify the underlying needs behind user requests.
• Leverage Low Code SaaS Platforms: Utilize and understand low code SaaS platforms to streamline development and implementation processes, ensuring efficient and effective solutions.
• Create Detailed Documentation: Develop thorough project specifications, including user scenarios and screen mock-ups, to clearly convey project vision and requirements.
• Develop and Execute Test Plans: Create meticulous test plans and scripts, conduct internal testing, and perform other quality assurance activities to ensure high standards.
• Validate Requirements with Stakeholders: Engage with key stakeholders to confirm requirements, ensuring alignment and building trust throughout the project lifecycle.
• Support the Development Lifecycle: Participate actively from project inception through implementation, and ongoing support.

Qualifications

• Education: Undergraduate degree in information systems, business, computer science or possess equivalent work experience.
• Professional Experience: Minimum of four years of job-related experience.
• Customer Interaction Skills: Exhibit a positive attitude and patience when dealing with customers, regardless of their technical background.
• Self-Motivation and Multitasking: Demonstrate self-motivation with the ability to multitask, prioritize tasks, and deliver results that exceed customer expectations.
• Adaptability: Thrive in a fast-paced, highly flexible, and entrepreneurial environment.
• Team and Independent Work: Enjoy working both independently and within project teams, contributing effectively to collaborative efforts.
• Analytical and Problem-Solving Skills: Possess strong analytical and problem-solving abilities with attention to detail.
• Technical Skills: Familiarity with Agile/SCRUM methodologies (JIRA), low code SaaS platforms, and experience in creating detailed project specifications and test plans.
• Travel Flexibility: Willingness to travel occasionally for necessary on-site customer engagement.
• Additional Skills: Prior experience with workflow or data transaction solutions, microservices design and development. Knowledge of Internet-based application security principles and Drupal open-source CMS/CMF is a plus.