Tyler Technologies Careers

Description

Responsibilities

• Drives to property locations, getting in and out of vehicle. Physically walks around property and examines all buildings to determine required property characteristics primarily on various commercial/industrial properties.  Involves residential/agricultural properties as needed.
• Verifies primarily commercial/industrial property location by associating information from the applicable field document with the map.
• Measures commercial/industrial buildings involving performing mathematical calculations on buildings of various sizes including large square footage properties. Identifies use of building and special features.  Inspects interior and exterior of commercial/industrial and other buildings.  Accurately records property characteristics, square footage, angles, sketches, and dimensions on appropriate field documents and/or mobile devices.
• Takes clear digital images of properties including specified parcel improvements if required.
• Gathers cost and sales information and records on appropriate field documents or devices, as required.
• Obtains income and expense information through verbal or written request.
• Updates data on the physical condition and grade of buildings.
• Maintains personal production records in alignment with productivity targets. Completes logs and control forms and required documentation as required.
• Communicates professionally and successfully with the public to share the purpose of our visit to their property and addresses questions. Professionally represents Tyler and the client to property owners and other members of the public handling field questions and complaints in a courteous manner and escalates to their supervisor as appropriate.
• Investigates the property which can include several buildings; asks various probing questions to capture accurate property data; involves researching multiple components and other related activities.
• Regular attendance is required.
• Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook and Safety Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment Policies.
• Performs other duties, as required. 

Qualifications

• High School graduate or equivalent work experience
• Real Estate, property appraisal, or knowledge of building construction experience is preferred.
• Good written and oral communications skills
• Solid problem-solving skills involving the ability to research and investigate data and effectively ask fact finding questions to draw sound/valid conclusions.
• Strong organizational skills including attention to detail with the ability to capture and record accurate and comprehensive properties details for various property types (residential, agricultural, commercial, and industrial)
• Ability to work independently or collaborate with team members.
• Possess spatial abilities necessary to read maps and locate a physical location on the map.
• Ability to visualize floor plan footprints based on three-dimensional buildings.
• Strong math skills to calculate square footage, ratios, and similar functions involving the ability to do this for large properties with multiple buildings.
• Must be able to travel to properties in assigned project area for most of the workday.
• Must provide reliable transportation and carry personal liability insurance on the vehicle driven to perform job.
• Must possess and maintain a valid driver’s license issued by the state in which the employee lives.
• Basic computer experience is preferred.