Product Analyst
Description
Tyler Technologies’ Outdoor Recreation Solutions team is seeking a motivated Product Analyst who will serve as a key resource for the expansion of Tyler’s Outdoor Recreation platform. Our platform works hand in hand with the latest in the industry and public policy, providing modern, flexible, and customizable approach for outdoor agencies.
The Product Analyst is responsible for the direction of assigned products. This responsibility will exist throughout the product life cycle from idea through development, launch, operation, and end of product life. The Product Analyst facilitates the strategies and provides input into plans and is responsible for obtaining senior management team approval and funding for proposed strategies and plans. As such, impact on the department is very high.
Responsibilities
- Act in an expert capacity for assigned product(s), providing an understanding of detailed client requirements.
- Influence the vision for moving forward with assigned product(s).
- Responsible for owning a prioritized backlog to ensure projects are handled in a timely manner.
- Establish a regular cadence with user base to demonstrate new features, explain changes to product and share vision of the future.
- Influence plans and strategies to achieve the product objectives as related to the product area, including published product roadmaps that will articulate the product direction to both internal departments and external customers.
- Champion new technologies and functions required to keep Tyler competitive.
- Works with clients to obtain a detailed understanding of requirements to be able to write highly complex functional/technical specifications that will enhance products and solutions for projects.
- Influences priorities of department work.
- May provide sales support by assisting in responding to RFPs as well as potentially performing on-site demonstrations.
- Proactively communicate with senior management on the product’s performance, any major issues with the products or any changes in the market or competition as related to the product area.
- Contribute to the advancement of the team environment through integrity, leadership, and continuous knowledge transfer.
- Coach staff and team members, building professional skills and domain knowledge.
- Identify system constraints, implications, and consequences of various system changes.
- Learn and analyze client business requirements, enhancing knowledge as experience grows in the position.
- Embrace learning and growth to gain expertise and grow in position.
- Occasional travel to California required.
- Perform other duties as assigned.
Qualifications
- Bachelor's degree Computer Sciences, Management Information Science, or Business.
- Equivalent work experience may substitute for degree requirement.
- A minimum of 6 years of experience in software or related experience including but not limited to writing and documenting client specifications.
- Proven track record influencing product direction.
- Highly advanced knowledge of Agile Scrum development processes.
- Excellent analytical and problem solving skills.
- Excellent knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
- Keen attention to detail.
- Excellent planning and organizational skills involving the ability to manage multiple work tasks effectively.
- Excellent time management skills.
- Excellent interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
- Proficient with using and maintaining Aha and Jira.
- Ability to work independently as well as collaborate in a team as well as across functional
- groups.
- Ability to be effective in a fast paced environment.
- Must be able to travel occasional if requested.
- Impact on UX is a plus.